Our client in the hospitality industry is looking hire a
Front Office Manager.
This position reports operationally to the Resident Manager and/or
the General Manager.
The Hotel Front Office Manager is tasked with making sure
that the Front Office – the place where guests first come into contact with the
hotel and staff – runs smoothly and effectively
and training the Front Office staff
the front desk provides a professional and friendly service for guests
as liaison between General Manager and staff
the front office staff.
workload during shifts.
the job performance if each front office employee.
working relationships and communicates with all departments.
with customers, including handling complaints when they come to the desk.
implementation of all hotel policies and house rules.
an organized and comprehensive filing system with documentation of
purchases, vouchering, schedules, forecasts, reports and tracking logs.
other duties as requested by management.
to work independently and responsibly without immediate supervision.
background in hospitality
in front office
least 5 years experience in front office
and the ability to communicate clearly
ability to multitask, prioritize and manage time
ability to perform under pressure
be highly motivated
How to Apply
Partagez et envoyez cette annonce à vos amis !