Microfinance HR & Operations Officer Job in Thika, Kenya (50K)

Job Title: HR & Operations Officer – Microfinance

Location: Thika

Salary: 50K

Our Client is a leading microfinance institution in the country.

They seek to hire a well-experienced HR & Operations Officer tasked with supporting the human resource function in alignment with the corporate objectives of the organization in addition to offering customer support to the organization’s clients.

Key responsibilities

  • Coordinate the recruitment and placement of new staff as required and conduct staff orientation.
  • Build and maintain a positive organizational culture across the organization.
  • Prepare and issue Job Descriptions and employment contracts.
  • Ensure top class workplace discipline is maintained across the institution.
  • Payroll administration.
  • Coordinate the implementation of employee welfare.
  • Prepare training plans and ensure training is conducted.
  • Ensure the organization’s HR policies are compliant with legal and local labor laws.
  • Ensures staff files, employment contracts, job descriptions, and all other individual staff documentation are kept up to date.
  • Work in liaison with the customer service team to tend to the organization’s clients.
  • Offer customer service support by following up on pending loan payments
  • Any other duties and responsibilities as assigned.

Skills & Qualifications

  • Bachelor’s Degree in Human Resource Management
  • Minimum 3 years’ experience as a HR Officer in Banking / Microfinance industry
  • Must be a member of a HR professional body.
  • Must demonstrate experience in recruitment and selection.
  • Good interpersonal and communication skills.

How to Apply

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (HR & Operations Officer- Microfinance) to [email protected] before Tuesday 15th September 2020.

N.B: We do not charge any fee for receiving your CV or for interviewing.

Only candidates short-listed for an interview will be contacted.


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Thika, Kenya

Kiambu County

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