Call Center Agents Jobs in Nairobi

Call Center Agents Arabic Speaking

Location:  Nairobi
Our client, an international organization who is a leading provider of language interpretation services is seeking to recruit Arabic language speaking call center agents.
Duties and Responsibilities
·          Assist our client’s community and help resolve inquiries empathetically, accurately and on time.

·          Make well balanced decisions and personally driven to be an effective advocate for our community
·          Investigate and resolve issues that are reported on client platform such as requests for account support.
·          Respond to user inquiries with high quality, speed, empathy and accuracy
·          Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site
·          Identify inefficiencies in workflows and suggest solutions

·          Recognize trends and patterns, and escalate issues outside the company policy to the global team
Qualifications and Experience
·          Between 18-30 years.
·          Must be living in Kenya.
·          Must speak fluent English and Arabic.
·          High school education mandatory. College education an added advantage
·          Must be currently unemployed or working as a casual
·          Must possess strong interpersonal skills, verbal and written communication skills and most importantly empathy
·          High affinity and cultural awareness of political / social situation regarding the relevant market / region
How to Apply
To apply send your CV to: [email protected] latest by 5th August 2020.
Indicate the Language you are familiar with on the email subject for easier retrieval and placement.
NB:  Flexi Personnel does not charge candidates for job placement
Partagez et envoyez cette annonce à vos amis !
Job Vacancy:  Customer Service Associates Location:  Nairobi Industry:  Service Key Responsibilities ·          Screening and moderating user submitted content, answering support requests, and performing support functions. ·          Moderating and…
Consumer Insight Job Title:  Accountant Responsibilities ·          Maintaining the accounting records of the companies in the group ·          Maintaining the Debtors and Creditors Ledgers ·          Ensuring compliance…
Title: Procurement Graduate Trainee Industry: Manufacturing Salary: 15k-20k Stipend Allowance Job Description Are you interested in kick starting your career in Supply Chain Management&, Procurement?Our client in Manufacturing are seeking…
The Financial Reporting Centre invites applications from suitable individuals to fill the following positions. REF: CS/10/2020 – OFFICE ASSISTANT, CORPORATE SERVICES FRC GRADE 10 ONE (1) POST   The Office Assistant,…
Security Officer Job, Security Jobs In Kenya 2020, Position: Security Officer, Education: KCSE. Job Type:Permanent. Location: Nairobi, Machakos, Kajiado, Kiambu, Naivasha, Kitale, Kisii, and Kisumu. Career Level:Junior Level. Deadline: 1st…
Nafaka SACCO Society Limited hereby invites suitable candidates to be considered for the following vacant positions; Position Summary Job Title: Teller Job Reference No. : NAF/ST/2/2020 Location: Nairobi Type of…
Investigations Officer Job, Security Jobs In Kenya 2020, Job Title : Investigations Officer, Reports To: Senior Investigations Officer, Interfaces With: Sectional Heads, Responsibilities Ensure speedy execution of all investigations and…