Our client, an international organization who is a leading
provider of language interpretation services is seeking to recruit
Spanish Language Speaking
Call Center Agents
Assist our client’s community and help resolve inquiries
empathetically, accurately and on time.
Make well balanced decisions and personally driven to be an
effective advocate for our community
Investigate and resolve issues that are reported on client
platform such as requests for account support.
Respond to user inquiries with high quality, speed, empathy and
Gather, analyze and utilize relevant data to develop ways to
improve the overall user experience on the site
Identify inefficiencies in workflows and suggest solutions
Recognize trends and patterns, and escalate issues outside the company
policy to the global team
Between 18-30 years.
Must be living in Kenya.
Must speak fluent English and Spanish.
High school education mandatory. College education an advantage
Must be currently unemployed or working as a casual
Must possess strong interpersonal skills, verbal and written
communication skills and most importantly empathy
High affinity and cultural awareness of political/social
situation regarding the relevant market/region
Indicate the Language you are familiar with on the email subject
for easier retrieval and placement.
NB: Flexi Personnel does not charge candidates for job placement