Cash Officer Job in Kenya

Reporting To: Branch Operations Manager

Overall Job Purpose
The  Cash Officer   will be responsible for processing customer’s cash receipts and payments so as to enhance customer satisfaction.
·          To proactively engage customers by offering them product and services in order to enhance customer loyalty/retention.

·          To positively identify the customers by scrutinizing the documents against the banking system in order to avoid losses.
·          To receive cash and cheques by verifying the genuineness so as to minimize the losses to the bank.
·          To cross sell bank products by interviewing the customers over the counter in order to enhance business growth.
·          To reconcile cash by day end balancing to ensure accurate bank balances.
·          To prepare various reports to inform branch management.
·          To observe laid down operating procedures to ensure internal controls are adhered to.
·          A   business related degree from an accredited university.
·          Six months experience,experience in banking or a similar role will be an added advantage.
·          Knowledge of banking products and procedures.
Key Competencies and Skills
·          Excellent knowledge and use of MS Office applications.
·          Must have good communication and interpersonal skills.
·          Skilled at receiving and processing banking transactions.
·          Strong mathematical skills.
·          Attention to detail.
·          Knowledge of proper cash handling procedures.
·          Must be a self-driven individual, team player and have integrity.
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