Reporting To: Branch Operations Manager
Overall Job Purpose
will be responsible for processing customer’s cash
receipts and payments so as to enhance customer satisfaction.
To proactively engage customers by
offering them product and services in order to enhance customer
To positively identify the customers
by scrutinizing the documents against the banking system in order to avoid
To receive cash and cheques by
verifying the genuineness so as to minimize the losses to the bank.
To cross sell bank products by
interviewing the customers over the counter in order to enhance business
To reconcile cash by day end
balancing to ensure accurate bank balances.
To prepare various reports to inform
To observe laid down operating
procedures to ensure internal controls are adhered to.
business related degree from an accredited university.
Six months experience,experience in
banking or a similar role will be an added advantage.
Knowledge of banking products and
Key Competencies and Skills
Excellent knowledge and use of MS
Must have good communication and
Skilled at receiving and processing
Strong mathematical skills.
Attention to detail.
Knowledge of proper cash handling
Must be a self-driven individual,
team player and have integrity.
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