CIC Assistant Claims Analyst Job (General Business)

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General Business Assistant Claims Analyst Job, Current Insurance Job Vacancies Kenya 2022,


To achieve customer satisfaction through efficient and prompt claims settlement.


  • Register and analyse intimated claims and advise client on supporting claims documents;
  • Appoint service providers where applicable;
  • Analyze adjuster/ Investigators claim reports to recommend settlement/ approve/ admit;
  • Process fully documented claims and referring any suspicious claims to the supervisor;
  • Initiate reinsurance and third party recoveries (written demand letters);
  • Review claims reserves on a continuous basis in view of new developments and to close files where all payments have been made;
  • Process all service providers’ invoices and payment within the set standards;
  • Issue discharge vouchers for all fully documented claims;
  • Attend to customer queries and complaints promptly and professionally;
  • Communicate risk improvement measures to the underwriter to take appropriate action;
  • Follow up on claims payments and
  • Prepare various claims analysis reports for clients and management consumption.


Academic Qualifications

  • Degree in a business-related field.

Professional Qualifications

  • Part qualification in the relevant professional field in IIK or ACII


  • Up to two (2) years’ relevant experience

Skills and Attributes

  • Excellent communication and presentation skills
  • Problem solving skills
  • Excellent interpersonal skills
  • Good analytical skills
  • Computer literate in MS Office and other office applications
  • Understanding of the working environment /competitors
  • Technical competence in insurance
  • Basic knowledge of regulations by AKI and IRA

Method of Application

Interested and qualified? Go to   CIC Insurance on  to apply
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