Customer Care Job in Kenya

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Customer Service Officer

Your time is now to be your exceptional best at Old Mutual!

Job Description

The incumbent will be responsible for issuance of quotations, providing excellent customer service, capturing accurate customer information and ensuring quality documentation as per the company’s specifications


  • Debiting of premiums and processing of policy documents
  • Debiting and processing of renewal endorsements
  • Processing and checking of underwriting Documents
  • Issuing of Endorsements
  • Issuing & signing of Motor Certificates
  • Issuing and signing of yellow cards
  • Review and dispatch of notices
  • Ensure that work is done within the set standards of service
  • Do a detailed weekly mail reports on outstanding work.
  • Give quality customer service to all our clients.
  • Safe keeping of motor certificates and yellow cards.
  • Perform any other duties as may be required by the management.


  • Good Communication Skills
  • Computer Literate


  • Bachelors Degree
  • Industry qualifications an added advantage.
  • 1 year experience in the Insurance industry

How To Apply

Click here to apply

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Customer Service Officer Job Description The incumbent will accurately capture customer information, ensure quality of documentation as per company’s specifications, provide excellent customer service and ensure timely issuance of quotations….