Making daily phone calls to new customers
who have signed up.
Following up with any customers whose
payment may have failed.
Managing the hotline for orders putting
orders through on behalf of the customer.
Following up with customers’ complaints.
Collecting feedback from clients on
Identifying loyal clients.
Making sure that the customer service is
Assisting in packing orders and deliveries
Making daily reports to the management.
Must have a relevant bachelor’s degree or
Must have excellent organizational skills.
Must have excellent Customer Services
Must be a quick thinker and a problem
Must be flexible in terms of duties
assigned to them (Be ready to multi-task)
Must be willing to learn more about the
Ability to work under pressure with minimum
Monthly Gross Salary:
Ksh. 15000 – 20000 depending on individual skills and experience.
Career Level: Entry
How To Apply
We endeavor to contact
all our applicants, but unfortunately high volumes of applications make this
unrealistic. If you do not hear from us within one weeks your application has
not been successful on this occasion. This does not mean you will not be
considered for future roles so please keep an eye on our job board and apply
for positions that match your skills and experience.
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