Customer Service Job in Kenya

Job Description

Key Responsibilities:

  •   Making daily phone calls to new customers who have signed up.
  •   Following up with any customers whose payment may have failed.
  •   Managing the hotline for orders putting orders through on behalf of the customer.
  •   Following up with customers’ complaints.
  •   Website management.
  •   Collecting feedback from clients on products.
  •   Identifying loyal clients.
  •   Making sure that the customer service is top notch.
  •   Assisting in packing orders and deliveries where necessary.
  •   Making daily reports to the management.

Qualifications:

  •   Must have a relevant bachelor’s degree or diploma.
  •   Must have excellent organizational skills.
  •   Must have excellent Customer Services skills.
  •   Must be a quick thinker and a problem solver.
  •   Must be flexible in terms of duties assigned to them (Be ready to multi-task)
  •   Must be willing to learn more about the organization.
  •   Ability to work under pressure with minimum supervision.

Monthly Gross Salary: Ksh. 15000 – 20000 depending on individual skills and experience.

Career Level: Entry Level.

Education: Bachelor’s Degree/ Diploma.

How To Apply

If you meet the above qualification, send your application to  [email protected]  on or before  9 th  August 2020 , with subject title  [email protected]

We endeavor to contact all our applicants, but unfortunately high volumes of applications make this unrealistic. If you do not hear from us within one weeks your application has not been successful on this occasion. This does not mean you will not be considered for future roles so please keep an eye on our job board and apply for positions that match your skills and experience.

Partagez et envoyez cette annonce à vos amis !
TECHNICAL AUDITOR (Grade 4) Responsibilities Assist in the development of annual audit plans and ensure that they are implemented as required Ensure compliance Ensure compliance/adherence to internal audit policies and…
Security Manager Job, Current Security Jobs In Kenya, Title: Security Manager, Location: Nairobi, Salary: Competitive Based on Competence, Our client is a group of companies with diverse interests in varied…
Mobile Developer Job, , Mobile Developer – React native, Salary: Competitive, Location: Nairobi, Our client is a fast-growing logistics company leveraging on technology to offer innovative logistics solutions to transporters…
Head Of Legal Service Job, Latest Legal Jobs In Kenya, Head of Legal Service – FMCG, Reports to: General Manager, Gross Salary: competitive, Location: Githunguri, Our client is a leading…
The County Assembly Service Board seeks to recruit highly qualified and competent persons to fill the following vacant positions; CLERICAL OFFICER II (CASB 12) JG “F” – 3 POSITIONS Basic…
Security Officer Job, Security Jobs In Kenya 2020, Position: Security Officer, Education: KCSE. Job Type:Permanent. Location: Nairobi, Machakos, Kajiado, Kiambu, Naivasha, Kitale, Kisii, and Kisumu. Career Level:Junior Level. Deadline: 1st…
Mercy Corps Program Officer  – Samburu County About Mercy Corps:  Mercy Corps is a leading global organization powered by the belief that a better world is possible.  In disaster, in…
Project Accountant Ref No: KNDC/07/2020 Grade: 6 Basic Salary Scale Ksh 60,000- 110,000 p.m Terms of Service 6- Month Contract, Renewable Subject to Satisfactory Performance Department Business Development & Innovation…