Customer Service Officer Job (30-40K)

Customer Service Jobs, Jobs In Nairobi

Title: Customer Service Officer – Security Firm

Gross Salary: 30k – 40k

Location: Nairobi

Our client is one of the leading security firms in Kenya. They seek to hire a highly professional and customer service oriented individual to create an excellent customer experience. He should be an ambassador for the brand and the company.

Responsibilities

  • Greet, register, and direct visitors
  • Operate the switchboard
  • Maintain orderliness and cleanliness at the front area
  • Answer telephonic and in-person queries related to the company services and resolved any issues
  • Sourcing of tenders online and in the newspaper
  • Assist in tender preparation and documentation
  • Offer support to other departments when required

Qualifications

  • A diploma in Business Management
  • Must have at least 2 years’ experience working in a busy environment
  • Male candidates are encouraged to apply
  • Excellent Communication skills
  • Good Customer service skills
  • Good interpersonal skills.
  • Must be orderly.
  • Ability to multi-task.
  • Good crisis management skills

How to Apply

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Customer Service Officer – Security Firm) to  [email protected]  before 9 th Dec 2019 .

Kindly indicate current/last salary on your CV.

N.B: We do not charge any fee for receiving your CV or for interviewing. Only candidates short-listed for interview will be contacted.

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