Delivery Manager at Influx


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  • Company: Influx
  • Location: Kenya
  • State: Nairobi
  • Job type: Full-Time
  • Job category: Logistics/Transportation Jobs in Kenya
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Job Description

Influx provides Support as a Service for brands and tech companies. This includes an entire operation available on demand: agents, management, training, QA, data, and insights.

Job Summary

Influx is seeking to hire an experienced manager to build and run a high-performance team to deliver service to our clients, to their satisfaction

Duties

Influx is a fast-growing startup offering a scalable, elastic, and turnkey customer support solution for tech companies and eCommerce brands. This is a remote position, you’ll be working from home, managing a team of 20-30 customer service agents, team leaders, and account managers. You’ll be working remotely with employees from various countries, delivering service to clients located all over the world.

What We’re Looking for
  • Success story in managing 15+ people, preferably in the service industry
  • Prior experience managing a complex team containing various roles
  • Prior experience working in a B2B environment
  • Takes initiative and performs autonomously
  • Ability to form effective plans and roadmaps
  • A team player, able to work with various stakeholders
  • Good communication skills, including written and spoken English
Method of Application
Submit your CV and Application on Company Website : Click Here Closing Date : 20 April. 2022
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