Insurance Officer (Insurance Services) Job. Kenya Airways 

Insurance Officer Jobs, Insurance Jobs, Kenya Airways Jobs

Job Purpose Statement

Implement and maintain the Company insurance programme to ensure adequate protection of Company assets and compliance with policy and statutory requirements. Design and monitor claims handling procedures for timely claims settlement.


  • Develop and implement insurance policies renewal programme and ensure documentation from insurers is issued correctly and on time.
  • Ensure insurance programme service level standards are complied with.
  • Ensure premium costs are billed accurately, paid on time and correctly reflected in Company accounts.
  • Ensure insurance claims both at head office and outstations are promptly lodged, documented and paid.
  • Ensure appointed lawyers defending the Company are adequately supported in claims litigation.
  • Monitor and propose the appropriate direction of litigation to minimize loss exposure to the company.
  • Pursue recoverable claims from third parties.
  • Review and ensure insurance provisions in contracts from user divisions conform to company requirements to eliminate or minimize risk exposure.
  •  Make proposals for update of insurance policies to reflect emerging risks.


  • Bachelor of Commerce degree. Insurance Option would be an added advantage.
  • Advanced Associate Diploma in Insurance or ACII.
  • 6 years’ experience in insurance underwriting and insurance claims handling with at least 3 years at Supervisory role. Experience in aviation industry will be of added advantage.
  • Knowledge of aviation insurance, aviation law and application of international conventions on carriage by Air would be an added advantage.
  • Appreciation of civil court procedures.
  • Computer skills and knowledge of Claims systems.
  • Strong negotiation skills.
  • Presentation /tutoring skills.

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