Inflight Service – Instructor Job, Latest Airline Jobs In Kenya 2023,
Job Title Inflight Service – Instructor
Location Nairobi,KE
Organization Name Kenya Airways
Department Description
KQ Academy
Brief Description
Organize, conduct & evaluate training & development programmes to enhance organizational and individual performance of operational personnel and commercial customers
Detailed Description
Principal Accountabilities (KEY Performance areas): Accountability (Responsibility)
• Design and Inflight Service training programs in compliance with Industry standards, Organizational needs and staff development needs.
• Organize training logistics including preparation of learning material and venue arrangements
• Conduct training needs assessment to Identify training and development needs
• Deliver training programs in areas of Inflight Service and other relevant staff development courses in accordance with the approved syllabi/curriculum
• Prepare, administer, mark examinations, and communicate results
• Prepare reports on all training conducted to enable continuous evaluation of training
• Issue certificates to qualified participants
• Prepare and submit accurate and complete training records within the stipulated time
• Review training materials to reflect company standards, regulatory requirements and applicable industry standards.
• Maintain competency, qualification and where required certified in the subject matter required to deliver
• Act as internal consultant in subject matter areas and support in driving organization change
• Participate in the development and sharing of annual training calendar in liaison with relevant managers
• Create a learning culture by always engaging learners and their managers.
• Collect participants feedback on delivered learning solutions and ensure regular evolution training
• Monitor and evaluate implementation of the trainings to ensure effective transfer of skills and identify further training needs to continuously improve performance (Level 3).
• Support in the development, monitoring and implementation of e-learning in subject matter areas.
• Deliver commercial training programs to contribute to the achievement of revenue generation.
• Conduct service checks for crew in accordance with OME
Job Requirements
Knowledge and Experience Qualification (Minimum)
• Bachelor’s Degree/Diploma Additional Qualifications Years of Experience (Minimum)
• Three (3) years of relevant experience as purser.
Other Skills
• Excellent communication, interpersonal and presentation skills
• Leading self
• Instructional design and delivery skills
• Motivational skills
• Proficiency in office productivity skills
Additional Details
Behavioral competencies
• Analytical skills with good judgement
• Interpersonal understanding
• Self confidence
• Ability to work under pressure
• Self- control
• Leadership skills
• Strong work ethics
• Teamwork and cooperation
• Flexibility
How To Apply
If you fit the profile, then apply today. Please submit a copy your detailed Curriculum Vitae here only by Friday, 17th February 2023. Due to the volume of applications that we receive, only short-listed candidates will be contacted. Kenya Airways is an equal opportunity employer.
