Operations Assistant Job in Nairobi, Kenya

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Job Title: Operations Assistant (Short-term position)

Reports To: Head of Business

Location: Nairobi

Age: 28 – 35 years

Salary: KES 34,342/- (Gross Salary)

We are seeking an all-round individual who is dynamic and passionate about delivering results to join our operations team in our Nairobi office.


a) Ensure that pre-trip and post-loading checklists are received from the loading team on a daily/weekly basis,

b) Establish and maintain good clientele relationship by ensuring that the drivers maintain high level of discipline and integrity and that clients’ cargo is delivered intact and as scheduled

c) Supervision of all aspects of Cargo logistics in the field operations areas

d) Ensure smooth shipment of all company related cargo and logistics process

e) Liaise with relevant officers or team members to ensure coordinated logistical services and support.

f) External interaction with Suppliers, warehouses, freight forwarding agents, contractors, customs authorities on all aspects of cargo movements,

g) Maintain a database or log of all consignments/cargo to ensure accurate reporting on weights, volumes, cargo status updates, amendments and delivery,

h) Smooth over peaks and valleys in customer demand through smarter scheduling without compromising safety and transport economics,

i) Track scheduling performance by comparing actual performance to the target,

j) Ensure that all relevant loading documents and receipts are submitted to the finance department without any discrepancies

k) Ensure that there is up to date route and site risk assessments for all customer/delivery locations,

l) Follow up and ensure all loading documents are availed in order to facilitate invoicing,

m) Follow up the consignees and verify their contacts details, locations and availability,

n) Follow up on product shorts or damages and ensure resolution of the same,

o) Prepare and present daily reports on truck & Cargo movement,

p) Assist with the physical loading as and when required,

q) Maintaining day to day internal controls,

r) Any other duties assigned by the Management from time to time


  • 2 years cumulative working experience coordinating operational activities.

The candidate will be expected to:

i) Perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure,

ii) Accept responsibility for and in teams,

iii) Relate to others in a manner that creates a sense of teamwork and co-operation,

iv) Maintain effective communication with colleagues, both junior and senior,

v) Respond appropriately to environmental and safety hazards and function effectively in emergency situations,

vi) Utilize company systems effectively to ensure economical use of equipment and supply

vii) Be creative and innovative in minimizing costs,

How to Apply

Candidates who meet the requirements should apply for the position through [email protected] on or before 31st March 2021.


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