Customer Service Jobs In Kenya.
Customer Service Assistant, Mission for Essential Drugs and Supplies (MEDS).
The position will report to the Customer Services Supervisor and will be responsible for Booking and keying-in of customer orders as well as handling enquiries.
Key responsibilities:
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Receive and direct clients/visitors to various service points.
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Vetting, booking and cancellation of customer’s orders for efficiency in order processing
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Receive and respond to enquiries on orders for customer satisfaction
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Receive and document telephone orders for efficiency in order processing
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Key in booked orders
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Communicate order progress availability of stocks and out of stocks where applicable for customer satisfaction.
Job requirements:
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Diploma in Pharmacy or Nursing or Laboratory Technology or in a similar field
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Proficiency in use of computer
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At least two (2) years’ experience in a busy customer services environment
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Functional skills; customer services, communication, organizational skills,
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Behavioral competencies and attitude; integrity, interpersonal relations, attention to detail, self-driven and amiable.
How To Apply
If you fit this profile, kindly email your written application and CV to
hr@meds.or.ke
By: 21st March 2023
(Only shortlisted candidates will be communicated to)
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