Front Office Assistant Job in Nairobi, Kenya (30K)

Job Title:  Front Office / Telesales Assistant

Nature of Job:  Full Time

Industry:  Pharmaceutical

Salary:  KES 25,000 – 30,000

Job Location:  Nairobi

Summary:  A pharmaceutical company in Nairobi is looking to fill the role of a Front Office Assistant who will also perform telesales duties in the company.

Duties and Responsibilities

Front Office Duties

·          Handle all front office duties

·          Attending telephone calls and transferring them to the respective extensions.

·          Receive clients and visitors and direct them accordingly

·          Filing and retrieval of documents.

·          Ensuring the Admin office is always tidy and well organized.

·          Greet clients and visitors with a positive, helpful attitude

·          Assisting clients in finding their way around the office

·          Doing a variety of administrative tasks including copying, typing, taking notes

·          Provide excellent customer service

·          Scheduling appointments

Telesales Duties

·          Telesales- reaching potential clients through effective telephone marketing

·          Explain the products to customers via telephone

·          Develop creative pitches and propositions and follow up with existing customers

·          Ensure creativity in reaching out new customers

·          Sell the company’s products on phone

·          Sell to random callers and close business

·          Close business and do follow ups

Key Requirements and Skills

·          Diploma in Business Management or any other field

·          2-3 years of work experience in front office/ Admin Assistant/Receptionist

·          Experience in Telesales or Telemarketing will be an added advantage

·          Presentable with excellent customer service skills

·          Excellent communication skills

·          Good telephone skills

·          Outgoing, confident with a knack for closing business

·          Good interpersonal skills and a team player

How to Apply

If you meet the above qualifications, skills and experience send CV to [email protected]

Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.

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