Hotel Jobs in Nairobi, Kenya – Fairmont Hotel

Boiler Technician

Maintain and supervise heating system operations, with special responsibility for emergency service, maintenance of equipment and installation.
Responsibilities
Reporting to the Maintenance Engineer, responsibilities and essential job functions include but are not limited to the following:
·          Consistently offers professional, engaging and friendly service

·          Have knowledge on operation and repair of steam and hot water boilers.
·          Ensure the boiler/Heating system spares are available.
·          Adheres to the PPM for boiler maintenance.
·          Maintain and supervise heating systems operations, with special responsibility for emergency service, maintenance of equipment, and installation.
·          Troubleshoot, supervise, and/or make repairs on gas and fuel pressure lines, boilers, heaters, pumps, compressors, motors, controllers, reducing station, heat exchangers.
·          Schedule and supervise external contractors hired for work related to heating systems.
·          Direct boiler work such as tube, header and brickwork, casing work and flue work.
·          Install heating system equipment as required.
·          Order oil and gas deliveries.
·          Inspect fuel tanks.
·          Prepare and maintain records on treatment, oil, gas and chemicals consumption and steam and hot water production.
·          Cooperate and work with State and other inspector’s, as required.
·          Operate boilers and controls.
·          Train and supervise staff on operation and basic repair of equipment as assigned.
·          Perform other related duties as assigned.
  Qualifications
·          Previous experience is an asset
·          Diploma in relevant field preferably Diploma  in Electrical/Mechanical/Mechatronic Engineering
·          Having certificate in Training on Boilers, Steam Systems And Other Fuel Fired Equipment is an added advantage.
·          Knowledge of heating systems, boiler and other related power equipment, boiler chemistry and water testing procedures, and boiler codes and safety standards.
Physical Aspects of Position (include but are not limited to)
·          Constant standing and walking throughout shift

Lodge Manager

Fairmont Hotels & Resorts is a global hotel brand offering and experiences in places of unrivaled presence. Be an ambassador for the brand and your hotel as Lodge Manager, where your leadership, strong interpersonal skills and strategic vision will drive solid operating results, an engaged team and memorable guest experiences.
Responsibilities
Reporting to the Country General Manager, responsibilities and essential job functions include but are not limited to the following:              
·          Consistently offer professional, friendly and engaging service
·          Responsible for the overall management and strategic direction of the hotel
·          Oversee the operations functions of the hotel, including but not limited to Food and Beverage and Rooms Division
·          Lead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy and  procedural implementation
·          Direct the preparation, presentation and subsequent achievement of the hotel’s annual Operating Budget, Marketing & Sales Plan and Capital Budget
·          Actively involved in various industry and community initiatives
·          Act as  spokesperson for the hotel and an ambassador for the Fairmont Brand
·          Ensure that monthly financial outlooks for all departments are on time, on target and accurate
·          Ensure full compliance to hotel operating controls
·          Actively involved in the recruitment process of senior leadership positions within the hotel
·          Follow department policies, procedures and service standards
·          Follow all safety policies
·          Other duties as assigned
  Qualifications
·          Previous experience in a senior leadership role, within a similar hotel brand required
·          Extensive hotel operations experience required
·          Demonstrated knowledge of budget planning and financial controls required
·          Computer literate in Microsoft Windows applications required
·          University/College degree in a related discipline required
·          Strong interpersonal and problem solving abilities
·          Highly responsible & reliable
·          Ability to work well under pressure in a fast paced environment

·          Ability to work cohesively as part of a team
·          Ability to focus attention on guest needs, remaining calm and courteous at all times

Director of Operations

Fairmont The Norfolk is a hotel offering engaging service and authentically local experiences in places of unrivalled presence. Be an ambassador for the brand and your hotel as Director of Operations, where you will provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction.
Responsibilities
Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:
·          Support the General Manager in the overall management and strategic direction of the hotel, assuming the responsibilities of the General Manager in their absence.
·          Assist in the preparation of the annual Operations Plan and achieve the profit objectives therein.
·          Ensure that monthly financial outlooks for Operating Departments including Rooms, F&B, Health Club and Security  are accurate and are being achieved.
·          Play a lead role in yield management for Rooms and Food & Beverage.
·          Ensures the consistent implementation and delivery of all Fairmont Service Culture and Standards.
·          Handles all guest concerns and feedback to ensure effective follow up
·          Assist in the preparation, presentation and subsequent achievement of the hotel’s annual Operating Budget, Marketing & Sales Plan and Capital Budget.
·          Ensure that monthly financial outlooks for Rooms and Food & Beverage are on time, on target and accurate.
·          Ensures the smooth operation and co-ordination of the hotel through their respective leaders (Front Office, Housekeeping, Food & Beverage, Environmental Systems, and Security).
·          Assist in staff planning and the maintenance of productivity levels
·          Update and ensure timely awareness of the hotel’s Business Continuity, Emergency and Crisis Management Plans.
·          Actively involved in the recruitment process of leadership positions within the operating departments.
·          Function as key member of the Hotel Executive Committee and Leadership Team
·          Ensure full compliance to Hotel operating controls.
·          Follow department policies, procedures and service standards.
·          Follow all safety policies.
·          Other duties as assigned.
Qualifications
·          Minimum 5 years previous luxury / upscale hotel experience in a related field (minimum 2 years as DOO/ Hotel Manager).
·          Flexible with the ability to sustain a high level of productivity and efficiency at all times.
·          Display strong analytical, organizational, problem solving and administrative skills.
·          Ability to adapt to change quickly and strong multi-tasking.
·          Extensive Operations management experience in F&B and Rooms a strong asset with a proven record to coordinate multiple departments and to achieve goals
·          Clear working knowledge of budget planning & execution
·          Exceptional interpersonal and guest relations skills, who is hands on and is system knowledgeable.
·          Proven team-leader with outstanding motivational skills and coaching ability
·          Ability to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions

Jr Sous Chef

Every memorable dining experience at Fairmont Hotels and Resorts begins behind the scenes with our Culinary team’s commitment to safe, efficient operations and exceptional cuisine. Develop your talent with us as Jr. Sous Chef, where your care and creativity will elevate our menus!
Responsibilities
Reporting to the Manager Position Title, responsibilities and essential job functions include but are not limited to the following:              
·          Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
·          Ensure the consistency in the preparation of all food items for a la carte andor buffet menus according to hotel recipes and standards
·          Conduct daily shift briefings to kitchen Colleagues in absence of the Sous Chef
·          Ensure all kitchen Colleagues are aware of standards and expectations
·          Liaise with the Outlet Chef to keep open lines of communication regarding guest feedback
·          Maintain proper rotation of product in all chillers to minimize wastage/spoilage
·          Have full knowledge of all menu items, daily features and promotions
·          Ensure the cleanliness and maintenance of all work areas, utensils, and equipment
·          Follow kitchen policies, procedures and service standards
·          Follow all safety and sanitation policies when handling food and beverage
·          Other duties as assigned
  Qualifications
·          Previous experience in the Culinary field required
·          Journeyman’s papers or international equivalent required
·          DiplomaCertification in a Culinary discipline an asset
·          Computer literate in Microsoft Window applications an asset
·          Strong interpersonal and problem solving abilities
·          Highly responsible & reliable
·          Ability to work well under pressure in a fast paced environment
·          Ability to work cohesively as part of a team
·          Ability to focus attention on guest needs, remaining calm and courteous at all times
 Physical Aspects of Position (include but are not limited to)
·          Constant standing and walking throughout shift
·          Frequent lifting and carrying up to 30 lbs
·          Occasional kneeling, pushing, pulling, lifting
·          Occasional ascending or descending ladders, stairs and ramps
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