NGO Jobs in Kenya – Red Cross

Assistant Librarian

Job Summary
Library assistant is responsible for sorting and shelving books according to their categorization, assisting customers/learners with internet access and ensuring their technical needs are met.  He/She also manages inquiries over the counter, via email or telephone among other duties.
Responsibilities

·          Helping learners/customers locate books or find material online.
·          Checking books in and out at the front desk.
·          Sorting and shelving books according to their categorization
·          Register new customers and maintaining and updating customer profiles.
·          Maintaining records of books taken out (borrowed) and books brought back.
·          Cataloging new arrivals
·          Assisting customers/learners with internet access and ensuring their technical needs are met.
·          Organizing the repair of damaged books
·          Inspecting the condition of books before and after check out to ascertain any damage on behalf of the customer.
·          Managing inquiries over the counter and via email or telephone
·          Assisting with Library events and reading sessions
·          Managing payments of fines
·          Cataloging audio visual material and other mediums
·          Settling any disruptions or disturbances in the Library
·          Any other duties as may be assigned by management
Qualifications
·          Bachelor’s Degree (Library and information Science/Records management and information technology)  or  any other related in that field
·          Experience in customer service role
·          Strong IT skills and familiarity with use of databases and the internet
·          Outstanding organization skills and presentation skills
·          Attention to detail and good problem solving ability
·          Ability to work under minimum supervision

Food & Beverage Service Lecturer

Job Summary
Responsible to serving food and beverages to guests and students and lead team members to be efficient and effective.
Responsibilities
·          Manage inventory and order food and beverages equipment and supplies
·          Oversees food and beverage service operations
·          Inspects F & B supplies, equipment and work areas
·          Ensures students comply with health, food safety standards and regulations
·          Investigate and resolve complaints regarding food quality and service
·          Schedule student hours and assign duties
·          Maintain budgets and review financial transactions
·          Establish standards for students performance and customer serve
·          Co-coordinating activities of the kitchen and service students
·          Compiling and liaising with kitchen, menu for students training and restaurant food service areas and student dining
·          Monitors F & B orders and any needed work with the Chef to remedy any delays in service.
·          Any other duties as may be assigned by management
 Qualifications
·          Bachelor’s Degree in Hotel Management/Events
·          Proven experience as F & B Culinary manager
·          A deep understanding of, commitment to and involvement in hospitality Industry
·          Outstanding F & B techniques and interpersonal relationship skills
·          Capacity to work under extreme pressure
·          Ability to train students in executing different service styles and techniques at the training restaurant.
·          Excellent leadership and management skills
·          Ability to delegate tasks

Professional Programs Development Coordinator

Job Summary
The B2B coordinator responsible for leading and contributing to projects that drive revenue growth. He/She will report directly to the Head of Academics, be responsible for the development and management of broad-based B2B marketing programs, implementation and results, will market products to other businesses that have demonstrated a need for the products or services.
Responsibilities
·          Oversee marketing lead generation
·          Provide short and long term market forecasts, reports, and trends to assist business development in the acquisition of B2B clients
·          Lead and ensure the consistency in the messaging, branding, content, and look-and-feel of all internal and external communications and marketing materials—coordinating and socializing with content, creative, sales and broader organization
·          Perform industry and competitive analysis to inform the sales process and help positioning and messaging
·          Perform ongoing tracking and reporting on B2B marketing initiatives
·          Develop and execute B2B marketing plans that may include PPC, email campaigns, participation in industry conferences and events, webinars, and website updates
·          Any other duties as may be assigned by management.
 Qualifications
·          Master’s Degree and 3+ years marketing experience required; a minimum of 2 years of experience directly managing B2B Digital Marketing programs with proven ability to deliver consistently strong measurable results
·          Proven track record managing marketing pipeline generation, including managing campaigns from concept to (Return on Investment) ROI analysis
·          Food Service or Restaurant experience
·          Excellent communication skills – strong written and oral communication skills
·          Strong analytical skills; including experience reviewing performance results and making recommendations for future actions
·          Strong financial and business acumen
·          Dynamic, motivating, and entrepreneurial-minded with an internal drive to continuously hit goals and deadlines. Proactive mentality with curiosity and desire to learn.
·          Exceptional organizational and project management skills, ability to manage multiple projects, ability to meet deadlines, and strong attention to detail
·          Proficient computer skills in MS Office including Word and Excel and PowerPoint.
·          Experience with Salesforce to nurture, track and report on lead conversions
·          Must be very comfortable with continuously changing opportunities and priorities
·          Team player with ability to work cross-functionally
·          Email, database, and digital marketing experience
How To Apply
Interested candidates who meet the above qualifications should apply strictly through  https://www.redcross.or.ke/Careers  so as to reach us not later than Thursday, 17th October 2019.
Only shortlisted candidates will be contacted.
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