Job Purpose

The successful candidate will play a pivotal role in building organizational capability, enhancing employee experience and supporting evidence-based workforce decision-making through integrated talent strategies, digital People & Culture solutions and workforce intelligence.

Description

Key Responsibilities

The successful candidate will be responsible for:

Talent Acquisition & Workforce Planning

• Lead workforce planning and talent acquisition initiatives to ensure the Programme attracts, recruits and retains high-calibre talent aligned to current and future organisational needs.
• Oversee recruitment, selection, onboarding and probation processes while enhancing employer branding, candidate experience and recruitment effectiveness.
• Monitor labour market trends and workforce metrics to support strategic workforce planning and decision-making.

Talent Development & Organisational Capability

• Lead the implementation of performance management, learning and development, leadership development and succession planning programmes.
• Drive organisational capability assessments and implement interventions that strengthen employee performance, workforce readiness and leadership capacity.
• Develop and oversee career development, internship and graduate programmes that support sustainable talent pipelines.

People Systems, Digital Transformation & Innovation

• Provide strategic and functional leadership for HRMIS, Applicant Tracking Systems (ATS), Learning Management Systems (LMS) and other People & Culture technologies.
• Lead digital transformation initiatives that enhance process automation, employee self-service, operational efficiency and service delivery.
• Oversee system upgrades, enhancements, vendor relationships, user adoption and continuous improvement initiatives.

People Analytics & Workforce Intelligence

• Develop workforce analytics frameworks, dashboards and reporting tools that support strategic planning and evidence-based decision-making.
• Analyse workforce trends relating to recruitment, retention, learning, performance, engagement and diversity metrics.
• Ensure data quality, governance, integrity and compliance across People & Culture systems and records.

Organisational Development, Change Management & Inclusion

• Support organisational development and change initiatives through workforce analysis, talent interventions and leadership development programmes.
• Champion the integration of Gender, Diversity, Equity and Inclusion (GDEI) principles across recruitment, talent development and succession planning practices.
• Promote a culture of continuous learning, innovation and organisational effectiveness.

Governance, Compliance & Quality Assurance

• Ensure compliance with employment legislation, organisational policies, data protection requirements and recruitment governance standards.
• Review and strengthen talent management policies, procedures and controls to enhance effectiveness, accountability and service quality.
• Support internal and external audits relating to talent management, workforce data and People Systems.

Leadership & Stakeholder Engagement

• Lead, coach and develop staff within the Talent Management, People Systems and Analytics portfolio.
• Partner with departmental leaders to understand workforce requirements and deliver strategic people solutions.
• Collaborate across People & Culture functions and represent the department in organizational projects, committees and strategic initiatives.

Qualifications

Applicants must possess:

• A master’s degree in human resource management, Organizational Development, Business Administration, Industrial Psychology, Information Systems or a related field.
• A Higher Diploma in Human Resource Management or an equivalent professional qualification.
• Membership in good standing with the Institute of Human Resource Management (IHRM) or another recognized professional body, with a valid practicing certificate where applicable.
• At least eight (8) years of progressive experience in Human Resources or People & Culture functions, including talent management, organizational development and/or HR systems management.
• At least four (4) years of experience in a management role.

Desirable Competence

The ideal candidate should demonstrate:

• Strong expertise in talent acquisition, workforce planning and talent management practices.
• Experience in learning and development, performance management, leadership development and succession planning.
• Proficiency in HRMIS, ATS, LMS and other digital People & Culture platforms.
• Strong analytical, reporting and workforce analytics capabilities.
• Knowledge of organizational development, change management and digital transformation.
• Excellent stakeholder engagement, communication and relationship management skills.
• Demonstrated leadership, coaching and team development capabilities.
• High levels of integrity, professionalism, confidentiality and sound judgement.
• Ability to manage competing priorities and deliver results in a dynamic and fast-paced environment.