Our client a modern dental clinic situated in Kasarani, Nairobi.
The Centre is renowned for delivering professional dental services to our
clients. They put immense emphasis on early diagnosis, preventive dentistry,
and finest treatment options. They are highly dedicated to an excellent
dentistry practice, up-to-date oral technology, fanatical patient care and
strong ties with our patients. They seek to hire a receptionist to provide the
full scope of reception and administrative office support services to the
Receptionist – Dental Clinic
Greets and directs visitors/patients
courteously and professionally.
Obtains, verifies and/or updates
patient information in accordance to protocols.
Ensure patient information is
accurate including billing information.
Assist patients to complete all
necessary forms and documentation including medical insurance
Answering and screening incoming
Schedules appointments and records
and forwards messages as required.
Maintains strong current knowledge of
policies and operating procedures.
Initiates calls as requested by
Dentists, Office Manager or other professional staff.
Ensure reception area is well
maintained, neat and clean
Demonstrates ongoing commitment to
customer service excellence and supports the customer service plan.
Performs other duties as assigned.
Degree/Diploma or equivalent with a
minimum of one year of related front office experience required.
Demonstrated strong interpersonal,
Effective communication skills, both
verbal and written English proficiency required
Ability to function independently
with minimal supervision within the scope of knowledge and authority of the
Computer skills required (MS Office
Word and Excel).
Solid phone/customer service skills.
Ability to work under pressure in a
fast-paced and at times hectic environment.
Careful attention to detail.
Ability to work both in a team and
How to Apply:
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