Repair Centre Engineer Intern Job in Nairobi

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Vacant Position: Repair Centre Engineer Intern

Location: Nairobi

Department: Technical Service

Perform installation, training, servicing, repair & recalibration of company product(s), diagnosing mechanical, hardware & software, and systems failures using established procedures, whilst determining the most cost-effective repair/resolutions mechanisms to minimize customer downtime.

Key Responsibilities:

  • Proactively participate in quality systems and improvement
  • Ensuring certificates of compliance get copied and filed
  • Liaise with the supervisor to coordinate ongoing operations and expansion of the Service Centre
  • Troubleshoot, repair, and recalibrate Cepheid instruments by following approved procedures
  • Provide clear and concise documentation for all work in accordance with company procedures
  • Complete accurate service records both electronically and manually
  • Perform visual final inspection (QA) and order/replenish parts for service
  • Spares management including warehouse stock levels and personal location
  • Ensuring correct stickers get sent with new instruments
  • Provide customer service support as shall be required, both in the workshop and on-site
  • Install and train customers on the use and operation of company products
  • Resolve open customer tickets on the company CRM and close on the same
  • Compile to completion the required documentation and reports

Minimum Requirements:

  • Diploma in electronics or Biomedical engineering or an equivalent from a recognized institution of higher learning
  • Ability to work with other electronics test equipment
  • Ability to read and follow process procedures, work instructions, job standards, and related information
  • Possess computer and software skills (including Windows XP, Windows 7 MS Office, etc.)
  • Very organized and customer service oriented
  • Must have sufficient manual dexterity with small hand tools (such as screwdrivers, pliers, tweezers)
  • Reliable, dependable, and can work independently
  • Good communication skills (both verbal and written)

How to Apply

To apply send your CV to [email protected] by 15th April 2022 indicating Repair Centre Engineer – Intern as the email subject.

NB: Flexi Personnel does not charge candidates for job placement

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