Risk & Compliance Lead (Internal
Audit & Corporate Compliance)
Role Purpose Statement
Compliance Manager will be responsible for establishing and maintaining a
robust and effective compliance framework. He will provide assurance to the
Audit & Risk Board Committee around compliance with all relevant
regulations and industry legislation. The Company expects the Compliance
Manager will adopt the highest standards of compliance and governance, in line
with best practice, laws, regulatory and internal policy standards.
Assist with developing and
implementing a risk-based compliance monitoring programme, identifying,
assessing, monitoring and reporting all material compliance risks.
Monitor, track and report on closure
of corrective actions committed to by Management in relation to exceptions
identified by regulators and auditors.
Ensure that compliance procedures,
systems and controls are up-to-date and effective.
Maintain the compliance manual and
all compliance procedure documentation.
Proactively identify Compliance and
business risk exposures from emerging changes in laws and business trends
(including competitors’ activities and economic and political change) and
support stakeholders in actions towards mitigating the risks.
Assist with the compliance risk
assessment processes ensuring that the compliance risks are appropriately
identified and assessed.
Coordinate risk management structures
to enable CEO & MD and Management to develop specific measures in line with
the Company’s risk appetite.
Maintain an understanding of relevant
regulatory requirements to provide advice and guidance to CEO& Managing
Director, The Head of Internal Audit and other senior managers enabling them to
implement compliant policies and procedures.
Review and recommend actions towards
compliance with audit and regulatory inspection findings on risk exposures
while monitoring / tracking and coordinating adherence to corrective action
plans agreed to by Management.
Be responsible for day to day
management of employee training, including providing regular training to
employees on compliance matters, including internal policies and procedures,
the application of standards and guidelines, and relevant laws and regulatory
requirements, promoting and enhancing a strong company-wide compliance culture.
Assist with preparing standard and
ad-hoc information and data reports to regulators and other stakeholders as
Prepare and manage on regular basis
appropriate timely management information on compliance and regulatory issues
to Audit & Risk Committee and Head of Internal Audit including suggested
Provide Compliance and Risk reports
on completion of reviews to the relevant functional Heads and Management for
remedial action. Collaborate with Internal Audit to fill all disclosed gaps.
Assist with preparing and
coordinating ad-hoc reports on compliance developments as required.
Policy and Procedure Development
Challenging the Company and recommend
amendments to the internal policies, procedures and processes, where
applicable, based on the identified and assessed gaps associated with the
Company’s business activities.
Review compliance policies and
procedures on a regular basis to ensure they comply with statutory and
Where relevant participate in the
development and implementation of other policies and procedures, ensuring
regulatory and legislative requirements are met.
Coordinate and maintain relationships
with various internal and external stakeholders, including regulators, to
ensure ease of communication, information sourcing, achievement of timely
responses to queries and ensuring that the Company’s views are appropriately
Facilitate the supervisory activity
To build and oversee the development
and maintenance of a Compliance and risk management staff training program, to
ensure knowledge gaps are eliminated and critical compliance knowledge
requirements are disseminated to staff on an ongoing basis.
Skills, Competencies and Experience
Bachelor’s Degree in Business related
course and regulatory understanding.
Knowledge of internal controls and
risk assessment methodologies.
Knowledge of regulatory compliance
requirements and risk management principles.
Ability to anticipate and mitigate
risk by developing appropriate Risk Management Policies for all business units
Excellent knowledge of National and
International Compliance Standards, Capital Markets Act, and other relevant
Top notch understanding of the
regulatory issues, reporting and operational requirement,
Ability to quickly grasp and
understand systems and keen to detail,
Ability to design functional risk
management within the parameters of broader Enterprise Risk policies, practices
Ability to build strong internal
Ability to conduct risk workshops
Excellent written and verbal
Good communication skills
Organizing and planning skills
KQ Health Head
Role Purpose Statement
for developing and implementing health and safety strategy policies and
procedures that promote provision of efficient healthcare services that ensures
a healthy productive workforce and responds appropriately to aviation health
issues. This is for the whole KQ network including the outstations.
charged with providing the overall strategic business and operational
leadership to provide high quality health services and offerings and to realize
profitable growth of KQ Medical profit Centre.
active leadership to the health professionals in providing high quality health
care to all staff and clients.
Ensure efficient provision of
high-quality health care services to assure a healthy workforce that can
support the business achieve both individual and company aspirations.
Responsible for business development
and marketing activities for overall business growth as well as formulating and
implementing business development strategies and marketing plans.
Liaison and relationship management
of various stakeholders and partners as well as any franchisees in further
development of the KQ Health offerings and services.
Identifying, implementing and
benchmarking best practices in healthcare management for consideration in
improving offerings, services and employee/client experience.
Fostering partnerships and
maintaining business relations with key industry players in healthcare and
aviation medicine to ensure that KQ stays current on emerging trends in the
Develop, implement & review a
comprehensive health & safety strategy & policy to ensure high
Standards of Health & Safety, which are in line with business needs and
Oversight and accountability for
preparation, monitoring and controlling of the health & safety budget for
effective cost control.
Identify & recommend health
providers/partners to ensure a comprehensive health service delivery and
effective cost control.
Institute monitor & evaluate
occupational health & safety programmes for proactive management of risks
at the workplace.
Develop, implement & review sound
preventive health programmes for promotion of better community health &
Institute, monitor & evaluate
business health programmes to ensure compliance with statutory requirements,
set standards and respond to emerging health trends.
Review KQ health facilities to ensure
optimal utilization and adherence to regulatory standards.
Analyze & undertake regular
reviews of the organization health status to facilitate strategic management
decision-making in line with industry standards and best practices.
Oversee the staff medical scheme for
better risk management, in line with legal requirements & cost control.
This includes oversight for the medical cover for the outstations in the KQ
Lead on implementation of issues
emerging from corporate health & safety committee for a safe work environment.
Contribute proactively to the further
development of the Corporate Wellness program for the Kenya Airways staff and
Work in close consultation and
co-ordination with quality & safety division to ensure consistency of
policy and practice on safety issues as well as provide input as necessary on
occupational safety issues.
Benchmark all medical services and
programs to ensure competitiveness and good practice.
Liaise with regulatory bodies in
Kenya and other relevant locations on all Medical and occupational Health
matters to ensure compliance.
Knowledge, Skills and Experience
Bachelors in Medicine and Surgery
Advanced degree in business or
healthcare management is preferred
Must be registered by MPDB
Certificate in Health Management
Minimum Years of Experience
10 years of medical practice of which
5 should be in Health administration at a senior management level or a similar
position in a company providing retail outpatient care
Commercial experience developing and
marketing outpatient medical products
Possess strong business development
experience, with strong commercial understanding, proven leadership skills
Demonstrable senior leadership
experience managing teams and relationship management with key stakeholders and
Understanding of the aviation
medicine would be an added advantage
Excellent interpersonal skills
Possess the ability to build personal
relationships with key business stake-holders and have distinguished hands-on
Planning and organizational skills
Achievement Drive & Initiative
Passion for Kenya Airways
Industry and Market Knowledge
Living and Breathing Customer Service
Leading Teams for Excellence
Holding Others Accountable
Collaborating as a Team
Coaching and Developing Others
Work Life Cycle Manager
Work-Life Cycle Manager role is a customer-facing position located within the
HR Services Hub and is responsible for overseeing the handling of all HR
transactions into the HRIS system in a timely and accurate manner and acts as a
steward of the existing data. This position partners closely with the all
levels of the HR team, processing inbound inquiries and transaction requests in
compliance with the company’s policies, procedures and applicable regulations.
The HR transactions are related to the employee life cycle including (but not
limited to) onboarding, job changes, promotions and offboarding. This role
requires the ability to understand, internalize and embrace new concepts and
change and incumbent must possess strong customer service skills, a comfort
level with technology, basic problem-solving skills, general HR and business
Review all incoming confidential
inquiries and requests from internal and external parties and ensuring all
required information is accurate and complete for entry into HRIS system.
Allocate work and assignment to
process HR system transactions (i.e. new hires, terminations, position changes,
non-employee entries, supervisor changes, etc.) and generate needed outputs
e.g. standardized letters and templates .
Use multiple systems simultaneously
to research and resolve confidential inquiries or transaction requests.
Create and generate system-based
reporting based on customer requests or to maintain data integrity.
Oversee and maintenance of employee
personnel files and documentation for the entire employee life-cycle including
managing the HR registry .
Provide documentation to support
legal and audit requests, such as employee file records, hiring process
information, system data, job or pay history, etc.
Assist on HR Shard Services projects
and perform other related duties as assigned.
Provide leadership to the work-life
cycle and the mobility & onboarding team.
At least 3 years of generalist HR
experience and Bachelor’s degree in Business Administration, Human Resources or
System experience with HRIS systems
including data entry, extracting data and using MS Office Suite and other business
software to prepare reports and summaries preferred.
Recognize and suggest operational
improvements to enhance quality and efficiency.
Excellent communication skills, both
oral and written, to communicate issues and resolutions and provide the appropriate
level of support with the ability to communicate effectively with different
levels of management.
High level of energy, personal
accountability and integrity.
Organized, multi-tasking, meeting
strict deadlines, and must be able to work well under pressure using time
management and prioritization skills.
Comfortable with change and
Demonstrated ability to work
effectively and professionally with all levels of the organization, in a
High commitment to quality.
Ability to effectively manage
multiple conflicting priorities in fast-paced environment.
Highly detail oriented; checks own
work, verifies data before processing, keeps accurate records, organizes
information effectively while maintaining a quick, efficient workflow.
Basic understanding of general
business functions and the relationship of inquiries received and the
downstream impacts of HR Hub Services to understand and
Head of Legal & Company Secretary
Responsible for all legal matters for
the company, providing legal support to the business, the Board and Senior
management and minimize litigation losses and exposure for Kenya Airways PLC.
Protect Kenya Airways PLC reputation
through avoidance of regulatory actions arising from failure to adhere to good
corporate governance and to proactively resolve legal disputes when they arise.
Serve as the Company Secretary to the
Board and Board Committees of Kenya Airways PLC.
As a senior member of the C-suite
team and the governance lead for Kenya Airways PLC, drive high standards of
corporate governance and deliver key priorities and initiatives, aligned to the
company’s focus on corporate governance.
Provide advice and effective
oversight over assigned responsibilities, ensuring compliance with relevant
Group policies, local legal and regulatory requirements.
Legal and Corporate Governance Advisory
Provide active leadership, be
responsible and accountable for all legal matters impacting the Kenya Airways
Be the central point in Kenya Airways
PLC for all all litigation matters and manage all legal issues at the Group and
country level in liaison with external legal counsel or third parties.
In liaison with the business teams,
use technical knowledge of the business offerings to provide sound legal and
transactional advice to the company and to anticipate and communicate
proactively on the impact of legal developments on the business.
Manage the process of engaging
external counsel, including effective instructions to external counsel and
negotiating appropriate fee structures for all legal engagements.
Lead in the proactive and strategic
identification of legal risks at a Group and country level for the Kenya
Communicate identified risks to
country and business stakeholders and influence stakeholders to improve legal
risk controls and governance at a country level.
Ensure robust legal support is
provided across the Kenya Airways Group including subsidiaries and related
Responsible for rolling out Legal
risk policies and procedures, ensuring that senior management fully understand
the scope and requirements of Legal related policies and that all necessary
dispensations are in place and current.
Review and/or prepare all legal
instruments entered into by the Group to ensure that the company’s interests
Board and Committee Governance
Manage all aspects of the Board and
Committee process, providing technical guidance and advice on internal
governance requirements, regulations and Board processes.
Attend and minute meetings, ensuring
high quality minute taking on a timely basis with all actions clearly
documented and proactively followed up.
Provide advice / guidance to the
Chair and CEO on governance procedures and best practice, ensuring compliance
with the Company policies, regulatory requirements and applicable legislation.
Work closely with the CEO and
Chairman of the Board to facilitate any KQ Board approvals and draft/review
resolutions in relation to proposed corporate actions and capital transactions,
debt program renewals and reviews, including all major changes that require
Lead on other various ad hoc projects
as required for instance responding / inputting into regulatory consultations
and matters impacting KQ from a legal and regulatory perspective.
Ensure that exemplary governance
standards are consistently maintained by KQ PLC in accordance with Group
Governance Policy as well as relevant local laws, regulations and governance
Be a ‘trusted advisor’ to the
directors and be their first point of contact for all corporate governance and
board related matters.
Develop and implement comprehensive
tailored Board and Committee induction programmes for new directors and ongoing
training and development for existing directors and the Board, aligned to
internal guidelines/best practice and Board effectiveness requirements
Work closely with the CEO and the
Chairman to develop, maintain and execute robust Board succession plans.
Maintain an up to date capability
matrix and, if required, an independent director watch list.
Ensure a robust process to
manage conflicts of interest, outside business interests, associated disclosure
obligations and internal approvals/ clearances.
Proactively provide information of
significance to any Independent Directors appointed, particularly in respect to
public information about the Group or any matter that is likely to be reported
in the public domain.
Provide advice and work with the
Chairman to ensure a Board effectiveness review is conducted on an annual basis
and follow up actions are implemented.
Manage the processes around
directors’ appointments/resignations, year-end sign-off, annual fit and proper
Facilitating effective communication
between the Board, shareholders and the stakeholders.
Provide guidance to the Board and
Board Members individually on their duties, responsibilities and powers; and
how these should be exercised in the best interest of the Company.
Ensuring that Board procedures are
followed and reviewed regularly and that the Board complies with the law,
rules, regulations and the Articles.
Assisting the Chairman in organizing
Board activities, including providing information, preparing agenda, issuing
notices and preparing for meetings, Board evaluations, Board induction and development
Providing secretarial services to the
Board including ensuring that the Board Work Plan is prepared and adhered to,
circulating Board papers in advance of meetings, keeping a record of attendance
at meetings and reporting to the Board the usage of the seal.
Ensuring that the Minutes of the
Board and the Committees served by the Company Secretary are promptly prepared
Manage, collate and prepare all
documentation and communications required for general meetings.
Updating corporate registers and
overseeing the audit of the company registers and ownership structures.
Maintaining and updating the Board
and Committee Charters.
Coordinating the Governance Audit
Maintaining and updating the register
of Conflicts of Interest.
Ensuring that the relevant annual
returns are promptly filed with the relevant authorities.
Group Corporate Authorities
Provide advice to all stakeholders on
corporate authorities and work closely with the senior management to ensure
relevant board and committee approvals are obtained on a timely basis.
Ensure that all senior managers
clearly understand the authority framework and the process for obtaining
approval authority and demonstrating evidence as appropriate to external third
parties including Kenya Airways Group Authorized Signatories, Kenya Airways
Group Delegated Authorities and Power of Attorney Policy.
Assist with filing of documentation
in other jurisdictions for updates to Kenya Airways PLC international locations
and subsidiaries, business and trade registrations and licence renewals.
Prepare legal and quasi-legal
documentation such as proxy forms, powers/delegations of attorney, tender
documentation and liaise with the notaries to arrange for documentation to be
Ensuring the security of the
company’s legal documents, including for example, the certificate of
incorporation and memorandum and articles of association.
Provide effective leadership,
supervision, technical training and oversight of the team under the Company
Secretary remit (Legal & Governance and Board Liaison office).
Effective management and development
of direct reports, including individual performance development, objective
setting and performance support in relation to the delivery of day-to-day tasks
and projects, and the building of strong relationships with the wider team and
encouraging team collaboration.
Drive and stimulate an environment
where forward planning, prioritization and deadline management lead to
efficient work practices and streamlined functional activities and processes.
Within the KQ Group’s overall
Enterprise Risk Management Framework assist the governance team establish and
maintain an appropriate framework and procedure for monitoring, identifying,
measuring, assessing, reporting and managing risks arising from Governance
Skills, Competencies and Experience
successful candidate will be required to have the following skills and
A Bachelor’s Degree in Law or a
related field of study from a recognized university. A postgraduate
qualification in Law or business-related field is an advantage.
Senior Lawyer and Advocate of the
High Court of Kenya/Solicitor/Barrister (or equivalent) with at least 8 years
senior management experience leading and managing teams.
An experienced certified Company
Secretary with expert technical knowledge and experience gained within possibly
a listed company of substantial size and complexity with international
Proven track record of working at
Director and Board level engagement.
Experience of regulatory or legal
environments and contexts in highly regulated industries.
Detailed knowledge of Company law and
proven corporate governance experience of Board and Committee meetings.
Experience of working across
geographies, organizations and at all levels.
Strong leadership and influencing
skills including excellent stakeholder management skills.
Proven excellent organizational and
forward planning skills are essential.
Excellent attention to detail and
interpersonal and written and verbal communication skills with the ability to
communicate at all levels and between different cultures.
Possess a flexible and collegiate
approach with the ability to contribute to teamwork enhancement.
Ability to prioritise workload and
A member of the Institute of
Certified Secretaries (ICS) and of good standing.