Customer Care Assistant Job in Kenya

HR/4/CCA/2018/35

KP/8
Ksh. 42,029-59,285 p.m.
Summary
To Ensure proper front office guidance and assistance to both internal and external customers and promotion of corporate brand and image of the Institute and implementation of communications policy and strategy

Responsibilities
·          Taking charge of the reception desk;
·          Profiling visitors;
·          Receiving and ushering guests;
·          Maintaining daily record of visitors details;
·          Maintaining good ambience in the reception area;
·          Responding to visitors queries;
·          Receiving, guiding and directing visitors to designated offices and areas;
·          Issuing passes to visitors;
·          Answering Institute phone lines; and
·          Capturing feedback from visitors/guests.
Qualifications
For appointment to this grade, a candidate must have:
·          Diploma in Customer Service, Public Relations or related field
·          KCSE
·          Computer skills
·          Demonstrated professional competence
Attributes
·          Excellent time management skills and the ability to prioritize work
·          Attention to detail and problem-solving skills
·          Excellent communication skills
·          A positive attitude and excellent interpersonal skills
How to Apply
All applications to be addressed to:
The Executive Director,
The Kenya Institute for Public Policy Research and Analysis,
Upper Hill, Bishop Gardens Towers, 2nd Floor Bishop Road,
P.O. Box 56445, Nairobi, 00200 City Square,
Tel: 2719933/4, Fax 2719951
Nairobi, Kenya.
All Email applications to be sent to:  careers@kippra.or.ke
Applications should reach the Institute, not later than close of business on  Monday 13TH May 2019  at 17:00 hrs
Late applications will not be accepted, and ONLY shortlisted candidates will be contacted.
Share and send to your friends !
Accounts Manager Jobs, Accounting Jobs, Kenya Railways Corporation Jobs Responsibilities Taking responsibility for ensuring the accuracy of the accounting and control information held in and reported from the corporation’s accounting…
UNHabitat’s work on Urban Law operates on several levels: Developing programmes among UNHabitat branches and offices, as well as other partners, to deliver integrated packages of assistance for urban development….
Enterprise Solutions is at the cutting-edge of offering knowledge management and information technology, including emerging solutions for both corporate and environmental challenges. Big data, artificial intelligence, and blockchain are some…
Supply Chain Manager Jobs, Procurement Jobs, Procurement Manager Jobs. Our client is a large professional fresh produce exporter based in Uganda. They seek to hire a highly competent Supply Chain Manager…
Conveyancing Lawyer Job, Legal Jobs, Jobs in Nairobi. Title: Lawyer – Conveyancing Location: Nairobi Salary: Competitive Responsibilities Provide legal opinion on matters relating to property & real estate. Offer advice…
Our client, Brown’s Food Company, is the umbrella brand for Brown’s Cheese, Delia’s Ice Cream and The Cracker Shack. They make a range of high-quality natural cheeses, fast moving commodities…