Our Client is a distributor of Household and Commercial
electronic appliances. They seek to hire a vibrant and efficient Customer
Service Officer to be stationed at the head office in Kenya handling client
enquiries and support the field sales representatives.
Admin & Customer Service Officer
Carry out all administrative tasks
such as data input, processing information, completing paperwork and filing
Supervise operations of all
Monitor online presence of the
company on social media and e-commerce platforms
Communicate effectively with
customers in a professional and friendly manner.
Order and ensure effective delivery
of goods to customers.
Resolve any sales related issues with
Coordinate with warehouse department
on stock position of items, offloading details and delivery of the units to the
Correspond with customers regarding
their delivery of goods.
Assist in tracking orders
Degree/Diploma in Business Management
At least 3-4 years’ experience in
customer service in a busy and fast paced environment
Experience in social media management
Good leadership skills
Excellent problem solving &
Excellent communication skills, both
oral and written
Presentable, proactive and an
Administrative writing and reporting
Ability to multi-task and get things
done to completion
A team player with a positive
attitude, proactive and attention to detail
Results-oriented, hardworking and
How to Apply:
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