Banking Jobs in Nairobi, Kenya – Barclays Bank

Head Governance & Control-BLAK

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
Understand and manage risks and risk events (incidents) relevant to the
role.
FAIS (Please complete FAIS Addendum if this is
Accountability: Governance & Control

·    Management are responsible for managing all risks. Governance & Control (G & C)
manager is responsible for assisting management to manage risk.
·    Embedment of controls, indicators, RCA, governance and testing and frameworks;
including ORM, Compliance, Fraud, AML, Legal, Group policies etc.
·    Working with G & C and business units within WIM, especially around 1st and 2nd
line defence methodologies
·    Collaboration with Key Risk Owners (KRO) (e.g. Compliance, Fraud etc.) to ensure
that all key risks are managed.
·    Understand  the  Barclays  Enterprise  Risk  Management  Framework  (ERMF)  and
implementing of all principal and key risks and the risk process of “evaluate, respond
and monitor” as per the ERMF. Understanding the Three lines of defence model and

How to Apply
Legal Manager – BLAK
Accountability: Operational Process Support

o     To see the monthly recoveries report and engage the third party with a copy to  their insurers.
o     Supervise the departments staff and ensure procedures are followed
o     Train, develop and appraise staff as per HR guideline
o     Ensure  that Human Resource policy is adhered to
o     Formulate departmental policies and ensure set service standards are met.
o     Ensure external lawyers are instructed as appropriate
o     Assist in preparing quarterly board papers
o     Participate and contribute in the monthly management meetings
o     Support management in strategy and budget implementation
o     Ensure  compliance of industry and statutory requirements
o     To trace the third party and get their physical location and financial capacity.
o     To pursue such third party through advocates if the third party is not responsive.
o     To respond timeously to third party demand notices  to our insured   and  where applicable settle matters under the Knock for Knock agreement
o     Monitoring the progress made by the advocates where we have instructed them to handle on our behalf.
o     To contact witness to attend court and to attend court as the company witness when called upon.
o     Ensure compliance with all regulatory and internal procedures.
o     Ensure the company does not take legal liabilities where it should not
o     Offer legal opinion on cases filed against the company third parties
Education and Experience Required:

o     University  Degree in Law  from  a recognized University
o     Diploma in Insurance
o     Diploma from Kenya school of law
o     Membership of LSK
o     Experience in the  insurance  industry  will be an added advantage ..


Knowledge & Skills:

o     Negotiation Skills
o     Excellent communicator with ability to work effectively in a diversified set up and in a highly collaborative team environment.
o     Proven ability to respond quickly, independently and appropriately .
o     Personal organization and thoroughness coupled with the ability to work under minimum supervision with good Judgment and decision making skills.
o     Knowledgeable in compiling data and preparing a variety of reports as well as ability to verify the accuracy of documents.

o     Organizational skills


Competencies: (Maximum of 8 competencies)

o     Personal and Interpersonal skills
o      Reporting writing
o     Decision making skills
o     Relationship and  networking skills
o     Persuading and Influencing skills
o     Ability to work under pressure
o     Change management skills

How to Apply
IT Manager-BLAK
Accountability: Operational Process Support
o     Ensure the core company system is working as per Service Level Agreement (SLA)
o     Ensure quality software and hardware maintenance
o     Responsible for company data backup and security
o     Responsible for generating ICT strategies/proposals and their implementation
o     Formulate clear ICT polices and ensure adherence
o     Responsible for project management of all ICT programs being implemented. These include additional system modules, system upgrades or new enhanced technology to improve efficiency and productivity.
o     Responsible for the preparation of ICT budgets and costs estimates
o     Responsible for ICT disaster recovery and business continuity
o     Ensure IT training is implemented
o     Implement in house solution for business needs in line with best ICT practices
o     Effectively enhanced utilization of ICT to improve operation efficiency
o     Responsible for system enhancement and customization to cater for new requirements
o     Manage relationship with external system vendors and IT service providers
o     Ensure month end procedures/Batches are properly and successfully executed
o     Ensure year end processes and procedures are correctly executed.
o     Approve ICT staff leave
o     Decide on ICT fixes as required
o     Supervise ICT administrators
o     Recommend all ICT expenses and capital expenditures
Operational support:
o     Ensure company network infrastructure is proper and secure.
o     Responsible for the preparation and generation of ad hoc reports as requested by other business units.
o     Ensure change management policies are adhered to and implemented throughout a project life cycle.
o     Ensure HR policies are adhered to.
o     Assist in preparation of quarterly board papers.
o     Represent the company in external forums and lias with industry associations
o     Assist in recruitment process of departmental staff.
o     Participate and contribute in the monthly management meetings.
o     Safeguarding and keeping confidential company documents and information.
o     Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs and verifying completion of schedule jobs and backups.
o     Perform regular security monitoring to identify any possible intrusions. Perform daily backup operations, regular file archival and purge as necessary and create, change delete user accounts as per request and authorised.
o     Repair and recover from hardware and software failures.
o     Provide tier III and other support per request from various constituencies. Investigate and troubleshoot issues.
o     Maintenance:
o     Apply OS patches and upgrades regularly and upgrade administrative tools and utility.
o     Upgrade and configure systems software that supports IAS infrastructure or any other application per project or operational needs.
o     Perform periodic performance reporting to support capacity planning.
o     Maintain data centre environmental and monitoring equipment.
o     Perform ongoing performance tuning, hardware upgrades and resource optimization as required.
o     Configure CPU memory and disk partitions as required.
Education and Experience Required:

o     Minimum University  Degree in Information technology  from  a recognized University
o     Minimum 3 years’ experience system and database administration in a busy corporate environment.
o     Oracle database administration/ PLSQL certification
o     Additional certifications in various ICT professions will be an added advantage ( Microsoft, Linux, networking e.t.c)
o     Experience in the insurance industry will be an added advantage.

Knowledge & Skills:

o     Sharp troubleshooting and analytical abilities
o     Thorough knowledge of windows and Linux  environment
o     Excellent skills in oracle database administration and PLSQL
o     Ability to effectively prioritize  tasks
o     Ability to analyze a  problem and provide resolution
o     Extensive knowledge on personal computers
o     Excellent communicator with ability to work effectively in a diversified set up and in a highly collaborative team environment.
o     The ability to think logically and creatively
o     Proven ability to respond quickly, independently and appropriately.
o     Personal organization and thoroughness coupled with the ability to work under minimum supervision with good Judgment and decision making skills.
o     General knowledge on industry principles

Competencies: (Maximum of 8 competencies)

o     Personal and Interpersonal skills
o     Respect for all users team members and superiors even if not reciprocated.
o     Dedication and commitment to problem resolution and customer service
o     Willingness to explore new technologies
o     Decision making skills
o     Ability to work under pressure
o     Yearning to learn more about computers , communication systems and technology
o     Change management skills

How to Apply
SME Cluster Manager

Barclays Africa encompasses Barclays Global Retail Banking, Corporate Banking, and Barclaycard operations in 10 countries organised in four geographic areas: North Africa (Egypt), East and West Africa (Ghana, Tanzania, Uganda and Kenya),  Southern Africa (Botswana, Zambia and Zimbabwe), and Indian Ocean (Mauritius and Seychelles).
Barclays Africa serves its 2.8m customers through a network of 573 branches and service centres providing a variety of traditional financial products including retail mortgages, current and deposit accounts, commercial lending, unsecured lending, credit cards, treasury and investments.
o     To Manager and sustain relationship of Enterprise Banking customers, building long-term relationships founded on efficient and reliable support for their business. This is achieved particularly through quick risk decisions and managing consistency and quality of operational service.
o     The primary objective is to maximize sustainable risk-adjusted / EP portfolio contribution.
o     The jobholder will additionally be responsible for business development both with new customers and with his/her existing portfolio.
Accountability:  Sales and Service:-
Time split%:  70%


o     Conduct annual review of customers’ borrowing facilities (and interim review if customer circumstances [risk profile] dictate).
o     Consult customer owners/managers on financial/credit issues and general business practice/ideas.
o     Determine the key messages, e.g. agreed service standards, negotiated pricing, relationship team contact points (including introductions to new personnel) and new product changes. Calculating the most appropriate means of communicating them to customers.
o     Deal with, and find resolutions for, customer complaints.
o     Determine the products that are most effective in meeting customers needs and be able to sell these, at short notice, both reactively and proactively.
o     Plan and co-ordinate any marketing approaches for new business and actively develop existing relationships. Co-ordinate approaches to the portfolio by businesses across the Group.
o     Monitor and ensure adherence to risk service standards.

Accountability:  Business Management:- 30%

o     Research, create and follow up on a target list for potential new business.
o     Identify priority customers using the Customer Prioritisation Guidelines to assess their present and potential contribution.
o     Gather all the required information that is needed to prepare and assess credit applications.  Role holder will be expected to input certain key information such as judgmental information (They will work closely with SME Credit & Product specialists)
o     Monitor and control the quality of the portfolio using “Condition of Sanction” triggers where possible and in accordance with RM guidelines and Bank policy.
o     Manage “Early Warning List” customers to reduce risk, following H.O. and Regional guidance provided.
o     Adhere to procedures and guidelines within the BB RMCD.

Risk and Control objectives
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.”

How to Apply
Actuarial Analyst

Accountability: Data and model development (50 %)

o     Request data timeously from the system administrators and other providers.
o     Manage deadlines with the providers.
o     Perform data checks and create model point files
o     Ensure that the data reconciles with the financials and perform other data checks to ensure the data is correct and credible.
o     Ensure that the data makes sense for the specific product that is being extracted.
o     Liaise with Actuarial COE and Deloitte to ensure that the data reconciliations are signed off according to the Absa Group valuations timetable.
o     Continuously improve the accuracy, robustness and speed of the data processes.
o     Communicate and drive the improvement of time consuming processes.
o     Develop the data processes to take account of new products and developments such as new regulations.
o     Support the development of Prophet Model to ensure the liability calculations reflect the reality of the business and that all material products are valued consistently.

Accountability: Liability valuation and financial reporting (20 %)

o     Setup and run the Prophet model.
o     Ensure that the setup is checked and signed off by the Actuarial COE and Deloitte
o     Support the valuation team to perform the liability valuation, regulatory capital calculation and embedded value calculation.
o     Provide support to calculate the regulatory and published disclosures
Product Development (30%)
o     Support the execution of the product strategy in an agile manner
o     Understand the customer need and specific customer problem the business are solving for in designing product solutions that differentiates itself from the market
o     Support the design of innovative solutions that consider the end to end customer journey and policy lifecycle
o     Understand the competitive landscape and general commercial and economic environment through market research in order to help inform product design
o     Collaborate with functional support and risk areas in the product design process. This includes Customer Experience, Distribution, Underwriting, Claims, Policy Servicing, Fraud, Legal, Risk, Compliance, Technology, etc.
o     Development and reporting of key performance and experience monitoring metrics
o     Support formal product reviews
o     Analyse product profitability and recommend product design changes where necessary
o     Understand and ensure adherence to regulatory requirements and internal governance and control policies and procedures
Education and Experience Required
Essential / Minimum
University  degree
Completion of 3 CT level Actuarial Professional exams.
Preferred / Advantage
Completion of 5 CT level Actuarial Professional exams
Basic knowledge of Prophet software,VBA and SQL

Knowledge and skills 
(Please choose the right proficiency level for each role (Basic, Limited, Solid, Advanced, Expert))
(e.g.  Knowledge of FICA legislation (Level: Basic))

o     Sound judgement when making decisions (Level: Limited)
o     Strong networking skills and relationship building skills (Level: Limited)
o     Strong management skills (Level: Limited)
o     Computer Literacy (Level: Solid)
o     Good communication skills (Verbal and Written) (Level: Solid)
o     Knowledge of the Regulatory and Industry standards (Level: Limited)
o     Ability to work under pressure (Level: Do without Supervision)
o     Knowledge of the Insurance environment (Limited)
o     Stakeholder management skills (Solid)
o     Analytical Skills (Solid)
o     Conflict management Skills (Limited)

Competencies

o     Commercial thinking
o     Relating and working with people
o     Adapting and responding to change
o     Formulating strategies and Concepts
o     Coping with pressures and setbacks
o     Analytical
o     Attention to detail


Experience
Essential / Minimum
2 years  experience in the Insurance Industry

Preferred / Advantage
1 years experience in Life Insurance

How to Apply
Chief Financial Officer

The CFO for First Assurance Kenya is responsible for the Financial Management function of First Assurance Kenya. The role reports to both the Managing Director of First Assurance and the CFO of AFS/WIMI. The role has extensive interaction with senior management and the heads of each of the businesses within WIMI. Key to the role is to ensure financial alignment of the First Assurance Kenya financial performance and financial planning with the strategy and strategic objective of the cluster. This includes managing of First Assurance Kenya medium and short-term financial plans and evaluation financial performance on an ongoing basis.
Accountability: Financial planning, budgeting and forecasting:
o     Full responsibility for the target setting process within First Assurance Kenyaincluding presenting the final budget and 5 year plan to key management with the business.
o     Oversee the co-ordination, control and management of process around the short-term and medium term plans as well as in-year forecasts.
o     Compile, measure and report financial and business results for individual business areas (monthly, quarterly, half yearly) by focusing on the key business drivers of results (such as transactional volumes leading to non-interest revenue) for inclusion in the financial results as reported in the Flash and Exco reports.
o     Review results and query variances with franchise. Obtain commentary on the variances against budget and forecast for inclusion in the flash and Exco reporting.
o     Ensure financial plans are aligned to strategic objectives and focused.
o     Evaluate performance within each Business Unit and recommend improvement based on informed executive decision-making.
o     Ensure alignment with Barclays strategy, objectives and guidelines
o     Manage relationships with key stakeholders.
o     Ensure appropriate technology is in place to facilitate planning process across the Group.

Accountability: Analysis of financial performance:
o     Ensure development and maintenance of a performance management framework and metric against which performance can be measured, this framework/metric must align to the company’s strategic objectives and strategies.
o     Provide analysis of financial performance of business areas on a monthly basis
o     Provide relevant business intelligence to executive management for informed decision making.
o     Ensure early feedback of trends not aligned to financial plans / objective is provided for corrective action.
o     Advising the business on the overall financial management of the Rest of Africa businesses, particularly on the appropriateness of the cost base given planned revenue.
o     Play a key leading role in the development of a single source for financial management information that is relevant at a Group, Barclays and business area level
o     Improve and maintain strategic scorecard to WIMI, Exco and Board Report on the financial delivery of strategic objectives
o     Contribute to the continuous improvement of Finance’s profile, by enhancing reports, and assisting in the implementation of future reporting and forecasting models for the Rest of Africa centre

How to Apply
Sharia Manager

About Barclays Africa  
Barclays Africa encompasses Barclays Global Retail Banking, Corporate Banking, and Barclaycard operations in 10 countries organised in four geographic areas: North Africa (Egypt), East and West Africa (Ghana, Tanzania, Uganda and Kenya),  Southern Africa (Botswana, Zambia and Zimbabwe), and Indian Ocean (Mauritius and Seychelles).

Barclays Africa serves its 2.8m customers through a network of 573 branches and service centres providing a variety of traditional financial products including retail mortgages, current and deposit accounts, commercial lending, unsecured lending, credit cards, treasury and investments.
Product Development and implementation
o     Ensure there are product programs in place, for all Shariah approved products with detailed procedures signed off by relevant operating department.
o     Work closely with the Product team to ensure that all “new products” and existing are aligned to the Shariah Governance.
o     Verifying that all activities, products, contracts and agreements executed by the company have been duly approved by the Shariah board
o     Ensuring that all branches, departments and affiliates are committed to the implementation of the Shariah decisions in accordance with the forms, contracts, agreements and procedures approved by the Shariah board
o     Closely work with the Product team to ensure that the new products are ready for discussion at the Shari’ah Advisory Council.
o     Support Products team by gathering all detail product structure, processes, application forms, terms and conditions and flow of funds and ensure adherence to Shari’ah law.
o     Provide input to Learning and Development on the training material that needs to be developed for the new product.
o     Provide high level input and implementation support to the relevant stakeholders on any Islamic banking products across key projects and products
o     Monitor the pre- and post-implementation of Shariah compliances and the day to day risks that arise after the implementation or launching of Islamic Banking products.

How to Apply
Assistant Relationship Manager

Barclays Africa encompasses Barclays Global Retail Banking, Corporate Banking, and Barclaycard operations in 10 countries organised in four geographic areas: North Africa (Egypt), East and West Africa (Ghana, Tanzania, Uganda and Kenya),  Southern Africa (Botswana, Zambia and Zimbabwe), and Indian Ocean (Mauritius and Seychelles).
Barclays Africa serves its 2.8m customers through a network of 573 branches and service centres providing a variety of traditional financial products including retail mortgages, current and deposit accounts, commercial lending, unsecured lending, credit cards, treasury and investments.
Personal Attributes:
o     Delivering and meeting customers needs
o     Managing relationships
o     Personal organization
o     Planning and organizing
o     Adaptability
o     Working with others
o     Decisiveness and initiating action
o     Active listening
o     Analytical thinking
o     Judgment
o     Entrepreneurial thinking
Skills required to undertake the role:
o     Relationship skills
o     Risk skills
o     General Corporate skills
o     Leadership and team skills
o     Product skills
o     Communication skills
o     Delivering Results and meeting customer expectations
o     Deciding and initiating action
o     Relating and networking
o     Planning and organizing
o     Persuading and influencing
o     Working with people
o     Applying expertise and technology
o     Entrepreneurial  thinking
o     Coaching

Knowledge of the bank’s products, services and policies required to undertake the role:
o     The jobholder will be required to have a detailed knowledge of the core set of Business Banking products.
o     For Complex products, a good knowledge will be required sufficient to:-
–          Recognise the changing needs of the customer.
–          Identify products/service that best satisfies customer need.
–          Introduce the product/service.
–          Co-ordinate the introduction of the relevant Group product specialist.
–          Deal with customers directly as required.
o     A good knowledge of the products & services available in the Personal Sector is also required to satisfy the individual financial needs of business owners/key individuals.
o     The jobholder will require a broad understanding of policies and strategies across the Group as they relate to the demands of the customer base.

How to Apply
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