Sales & Marketing Jobs In Kenya. 

Rafiki Microfinance Bank is looking for dynamic, passionate, results-driven, customer-centric and sales-oriented candidates to join our team. The successful candidates will be responsible for and contribute to the acquisition and growth of sustainable Bank Business.

Key Duties and Responsibilities

• Generating new business through visiting potential customers to prospect for business.
• Actively take part in sales activities organized by the Bank to acquire the business.
• Offer excellent customer experience while interacting with customers on different channels.
• Gather feedback from customers on Bank products and services to inform improvement decisions.
• Daily reporting on business acquisition/sales activities
• Continuously seek to deepen knowledge of the Bank’s offering and the Industry trends.
• Achieving sales targets within the set period i.e. in both volume and value
• Handling    customer    issues    and    complaints on allocated products
• Obtain  all  customer  information  and  documents  required  to open an account and ensure KYC compliance
• Preparing regular sales activity and performance reports as required.

Knowledge and Experience required for this Role

• Excellent communication skills both oral and written
• Should have a Diploma or degree in a business-related course
• 6 months to 1 year experience in a sales role, preferably in a financial institution
• Should be passionate about pursuing a sales and marketing career
• Confident, Courageous and self-driven
• Strong interpersonal and negotiation skills
• Honesty/ High levels of integrity
• Commercial awareness
• Ability to be an agent of change and innovation with a strong desire to excel
• Ability to deliver set business targets and services with minimum supervision.
• Flexible and willing to travel on short notice

Employment Terms

One-year contract with a retainer and a variable performance-based pay.

How to Apply

Interested candidates are requested to send their cover letter and CV to  [email protected]  quoting the position applied for and location on the e-mail subject on or before  6 ^th  February 2023  at 5:00pm. Applications will be considered on a rolling basis.

Note: “Only shortlisted candidates shall be contacted”

NB: 2. Advance & Grow In Your Career? . .