Business Manager Consumer & HNW at Standard Bank Group

Share and send to your friends !
  • Company: Standard Bank Group
  • Location: Kenya
  • State: Nairobi
  • Job type: Full-Time
  • Job category: Banking Jobs in Kenya
Resubmit your Resume Today. Click Here to Start
Job Description
Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary goals and standard of excellence we intend to achieve in the medium term. With a heritage of over 150 years, we have an on-the-ground presence in 20 countries in sub‑Saharan Africa; fit-for-purpose representation outside Africa; and a strategic partnership with the Industrial and Commercial Bank of China (ICBC). In line with the realities of risk, regulation, technology and competition that characterise our operating context, we continue to invest significantly in our diversified operations; our people and culture; our systems and infrastructure; and our brand. In doing so, we understand that our commercial success and social relevance over the long term depends on placing our clients at the centre of everything we do, and ensures that the outcomes of our activities are a catalyst for growth on this continent we call home. The long-term foreign currency ratings for The Standard Bank of South Africa, the single largest operating entity within the Standard Bank Group, are: Fitch Ratings BBB- (negative), Moody’s Baa2 (negative) and Standard & Poor’s BBB- (negative). The group is listed on the JSE Limited, share code SBK, and the Namibian Stock Exchange, share code SNB. The largest bank in the world, ICBC, is a 20.1% shareholder in the group. Other than the 20.1% ICBC shareholding, 32.9% of Standard Bank’s shareholder base is foreign. We subscribe to the Code of Banking Practice, a set of principles governing banking in South Africa and ensuring the highest standards of professionalism, integrity and fairness.

The purpose of the role is to support the Head of CHNW in business planning and business performance reviews with in-depth analytics, ensuring decisions and plans are evidence-based. The role will be critical in implementation of continuous improvement initiatives and following up on action plans relating to business performance monitoring and improvement.


Business Planning

  • Support the Head of CHNW with the formulation of strategy and the overall process of executing against the strategy.
  • Coordinate and support the overall budget planning activities across the key CHNW functions in coordination with the various Heads.

Business Performance Monitoring

  • Compile monthly/quarterly CHNW reports for submission to CHNW MANCO, KLC, and Bank Board Committees.
  • Co-ordinate collation of broad-based business performance metrics and track performance based on information provided by the MI team.
  • Monitoring CHNW scorecards and undertake updates based on business plans
  • Support the CHNW Management team in defining KPIs, data and reporting requirements in support of the business and performance management processes.
  • Undertake ad hoc and thematic research across the CHNW network, analyse and interpret the results making inferences and recommendations as required.
  • To support the business performance review process by tracking and analysing readiness and performance against the business targets and strategic goals.
  • Support the business planning process across CHNW teams to ensure full alignment of activities and business plans are evidence-based Benchmark performance against competitors and market trends and make recommendations on key performance drivers.
  • Continuous Improvement
  • Undertake research on new business continuous improvement initiatives across CHNW
  • Analyze and identify metrics for continuous improvements
  • Conduct post Implementation benefits review of productivity improvement solutions to ensure client and business requirements are met.

Financial Management & Control

  • Performance and Cost Monitoring and variance analysis
  • Keep and maintain adequate records of all business performance management data, including projection trackers.

Company Secretariat:

  • Preparation of CHNW submission to KLC and Board papers for timely submission to Company Secretariat
  • Monitoring Board actions to ensure business needs are met in a timely manner

Human Capital:

  • Monitoring CHNW scorecards and undertake updates based on business plans
  • Support the CHNW Management team in defining KPIs, data and reporting requirements in support of the business and performance management processes.
  • Undertake ad hoc and thematic research across the CHNW network, analyze and interpret the results making inferences and recommendations as required. Maintain oversight of CHNW organograms.
  • Champion the product trainings (up-skilling sessions) across the floor in collaboration with other departments.


  • Work with CHNW Marketing BP to have oversight of all marketing initiatives including events, year-end gift coordination and procurement of branded goods

Risk Management

  • BAU issue tracking, follow up and decision tracking for all agreed action points. Managing and ensuring all Ops risk, internal audit and compliance matters are being handled.
  • General Coordination and Communication
  • Coordinate Distribution activity scheduling and management
  • Provide support to formal corporate performance review meetings where necessary and manage the CHNW communications

Administrative support

  • Maintain and update the calendar and schedule of recurrent meetings for the Head of CHNW.
  • Stationery Management-Manage the reorder levels for stationery, control the access and use of stationery.
  • Office Organization-Manage the cleanliness and orderliness in the floor. Manage the subordinate staff assigned to Mezanine floor.
  • Leave management for CHNW Manco on behalf of the Head of CHNW
  • Maintain the CHNW calendar of events (Quarterly staff feedback sessions, Quarterly Business Reviews, Team Building, CIB connect sessions, Quarterly Birthdays, Strategy Sessions)
  • Venue bookings for the CHNW Head client events, and CHNW events
  • Travel bookings for Head CHNW-Flights and Hotel bookings, Visa applications
  • Assisting senior members of the CHNW MANCO and their direct reports as and when delegated for any other duties as required by the job.
  • University Degree from a Recognized University.
  • 2-3 year experience in a business analysis/ financial reporting role
  • Basic Financial skills – CPA or ACCA certification
  • Strong MS Office knowledge
  • Sound knowledge of banking products/services and the procedures underpinning them.
  • Knowledge of the Code of Banking Practice.
Method of Application
Submit your CV and Application on Company Website : Click Here Closing Date : 30 April. 2022
Finance Jobs In Kenya. Job Description Position Title: Hotel Financial Controller Reports to: Managing Director Job location: Dove nest lodge & Peppercorn Holiday Resort-Naivasha. Position Summary: We are seeking professional…
Job Title: Shop Supervisor Job Location: Naivasha/ Kisumu/ Bungoma/ Shianda Budget: 30-40,000 + commissions Purpose of the Job : To oversee the operations of Shop in Naivasha/ Kisumu/Shianda’s Regional sales…