IEK Membership and Training Manager Job in Kenya

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The Institution of Engineers of Kenya (IEK)

Job Re-Advertisement: Membership and Training Manager

Reporting to: CEO

Salary Range: TBA

Job Summary: Our client The Institution of Engineers of Kenya (IEK) established in 1972 is the learned society of the engineering profession and co-operates with national and other international institutions in developing and applying engineering to the benefit of humanity.

IEK is looking to recruit a Membership and Training Manager who will be responsible for promoting growth in membership of all classes, ensuring membership admission standards are maintained, capacity building and competency development of members.

They will manage the membership database, oversee the customer service process to ensure members are satisfied, and update the information for current members as well as prospective members.

Job role and responsibilities

  • Receive, review and process membership applications as per set guidelines.
  • Upload the Membership applications on the system after review.
  • Prepare the Membership Certifications.
  • Develop and implement effective customer service including handling of Members’ Complaints and enquiries.
  • Design and implement programmes to promote growth of IEK membership. Develop strategies for membership attraction and retention.
  • Develop and implement IEK capacity building & mentorship framework in consultation with the relevant committee for members’ expertise development;.
  • Coordinate Internships, Attachments and Mentorship programmes for student members.
  • Coordinate Job placements, Internship, Training, Mentorship programmes for Graduate members.
  • Coordinate Training and Continuous Professional Development programmes for all members.
  • Conduct membership drives and workshops.
  • Design and implement members welfare programs.
  • Assist in maintaining an up-to-date IEK Membership register
  • Facilitate the operations of professional assessment panels and develop an induction program for new panel members.
  • Conduct periodic surveys to assess satisfaction of members and identify key strategic and operational issues for consideration by the Council.
  • Undertake periodic review of admission framework and requirements for all cadres of members and make recommendations to the Council for approval.
  • Promote mutual recognition agreements with local and international bodies.

Qualifications & Qualities

  • Bachelor’s Degree in Engineering or Information Science from a recognized university.
  • Over 10 years’ progressive and relevant experience, such as in a membership institution or from exposure to similar responsibilities touching on marketing, client services, welfare and public relations.
  • Membership with a relevant professional body.
  • Demonstrated effective interpersonal skills, organizational, creative, problem -solving, and excellent communication skills.
  • Absolute discretion and ability to maintain confidentiality.
  • Excellent Leadership skills.
  • Report and minute writing skills.
  • Able to establish and maintain effective working relationships with other departments, members, and suppliers.
  • Strong analytical and computer skills and experience with a membership software is an added advantage.

Note: Shortlisted candidates will be required to provide DCI Police Clearance Certificate, CRB Clearance Certificate, KRA Compliance Certificate, HELB Clearance Certificate and Ethics and Anti-Corruption Commission Clearance Certificate.

To apply, send your application to: [email protected] by Tuesday 13th July 2021 at 5:00pm

NB: Flexi Personnel does not charge candidates for jobs placement.

IEK is an equal opportunity employer.

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