Jobs and Vacancies at Kenya Orient Life Assurance

Kenya Orient Life Assurance


Job Title:  Bancassurance Business Assistant
Division / Department:  Corporate Business
Immediate Supervisor:  Head of Pensions & Corporate Business
Overall Responsibility:  To play a key role in acquisition of new business on group life and group credit/mortgage from financial institutions, saccos and other affiliated companies and in accordance with the set targets conserve all existing business by timely service delivery including proposing new methods for enhanced market development and penetration, soliciting & acquiring business from banks, corporates and large clients.


Key Tasks, Duties and Responsibilities
Key Roles
·          Selling Insurance products and services in order to attain the set business targets and ensure sustainable business growth.
• Establish and build new relationships with potential insurance customers from various Banks’ database and non-customers.
• Introducing the insurance products to existing and new Banks customers.
• Maintain existing relationships with insurance clients in order to protect the existing books of business.
• Identify new opportunities for growth in order to drive sales.
• Co-ordinate any marketing campaigns to prospective customers in branches.
• Provide market feedback to the company to ensure quality service and underwriting standards are maintained.
• Regularly conduct market surveys aimed at collecting market intelligence and feedback on products and competitor activity.
• Handle all queries and issues from clients in liaison with the Insurance companies to ensure they are closed with customer expectation levels.
Responsibilities:
1. Business Promotion and Development
·          Ensure that accurate and competitive quotations in respect of group credit and group life products are prepared and delivered promptly to prospective clients, brokers and intermediaries.
·          Coordinate with the brokers with a view to keep cordial relationships with them and other marketing intermediaries.
·          Identify market opportunities and make recommendations towards development of targeted value-product offerings for viable market segments.
·          Meeting established business development and organic growth targets in sales, new business acquisition, renewals and premium income through coordinated marketing strategies.
·          Train the sales force in liaison with the Agency leaders on credit and group life products in an effort to ensure product knowledge remain well rated within the sales team.
·          Open markets for our sales force to sell any of the company products on a need-based approach model.
·          Evaluating market coverage and penetration, and proposing new methods e.g. designing mass prospecting strategies, for enhanced market coverage and penetration.
2. Group credit and life business documentation, policy issuance & claims.
·          Ascertain new business requirements and documentations for contractual agreements and subsequent policy document issuance.
·          Verification of all proposal forms submitted and ensure they are accurate and all information is provided.
·          Ensure customers are efficiently and satisfactorily serviced and claims paid within the turnaround times.
·          Amend and ensure any policy amendments and endorsements are promptly done.
·          Continuously prepare business related reports for management and any other exercises as may be required.
3. Customer service support
·          Ensure that customer service standards are adhered to in respect of policy issues, payments of claims and benefits; and cheques are delivered to the policyholders promptly.
·          Handling client complaints in conjunction with the staff, TLA or broker/intermediary involved.
·          Advise and recommend on improvements to customer service activities and standards with a view to maintaining a leading-edge client service delivery system.
·          Ensure payment of claims to insured from the respective accounts.
·          Convene advisory meetings with the banks for guidance and advice in accordance to IRA and KRA regulations.
·          Provision of any information deemed necessary by the Auditors of the respective policies/schemes.
·          Any other duties arising thereof and as directed by superiors from time to time.
Critical success factors for the job
Academic qualifications
·          A bachelor’s degree from a recognized university
·          Holder of Insurance professional papers or pursuing
Experience Required
·          At least 1 year in insurance business or sales in banking
How to Apply:
If you are interested in the position and have the required qualifications, skills and experience, kindly  CLICK HERE  and apply on or before Monday, December 9th 2019.

Job Title:  Business Development Assistant
Division / Department:  Corporate Business
Immediate Supervisor:  Head of Pensions & Corporate Business
Overall Responsibility:  To play a key role in acquisition of new business on deposit administration schemes, Individual pension plans and Umbrella pension schemes and in accordance with the set targets conserve all existing business by timely service delivery including proposing new methods for enhanced market development and penetration, soliciting & acquiring business from individuals, corporates and large clients, new product development and competitor analysis.
Key Tasks, Duties and Responsibilities
1. Business Promotion and Development
·          Ensure that accurate and competitive quotations in respect of Pensions products are prepared and delivered promptly to prospective clients, brokers and intermediaries.
·          Coordinate with the brokers with a view to keep cordial relationships with them and other marketing intermediaries.
·          Identify market opportunities and make recommendations towards development of targeted value-product offerings for viable market segments.
·          Meeting established business development and organic growth targets in sales, new business acquisition, renewals and premium income through coordinated marketing strategies.
·          Train the sales force in liaison with the Agency leaders on pensions products in an effort to ensure product knowledge remain well rated within the sales team.
·          Evaluating market coverage and penetration, and proposing new methods e.g. designing mass prospecting strategies, for enhanced market coverage and penetration.
2. Pension business documentation, policy issuance & withdrawals.
·          Ascertain new business requirements and documentations for contractual agreements and subsequent policy document issuance.
·          Verification of all proposal forms submitted and ensure they are accurate and all information is provided.
·          Issue pension fund balance statements to schemes and members of the fund.
·          Amend and ensure any policy amendments and endorsements are promptly done.
·          Continuously prepare pensions related reports for management and for ease of Actuarial valuation exercises.
3. Operations
·          Provide Fund Administration services to the clients in line with the Retirement Benefits Authority Regulations
·          Update, inform and train trustees on various responsibilities as governed by the law.
·          Ensure payment of members withdrawing and in-service death benefits from the respective schemes.
·          Assist in credibility and accountability of the scheme funds in liaison with the scheme administrator and Fund manager.
·          Convene advisory meetings with the scheme trustees for guidance and advice in accordance to RBA and KRA.
·          Provision of any information deemed necessary by the Auditors of the respective policies/schemes.
Any other duties arising thereof and as directed by supervisor from time to time.
Critical success factors for the job
Academic qualifications

·          A bachelor’s degree from a recognized university
·          Holder of Pensions/Insurance professional papers or pursuing
Experience Required
·          At least 2 years in Pensions Administration or Insurance business or related marketing field
How to Apply:
If you are interested in the position and have the required qualifications, skills and experience, kindly  CLICK HERE  and apply on or before Monday, December 9th 2019.

Job Title:  Business Development Manager – Corporate
Reporting to:  Assistant General Manager – Underwriting & Business Development
Job Reference:  KOIL/HR/BDC001/2019
Function:  Underwriting & Business Development
Key Relationship (Internal):  Work closely with underwriting, reinsurance, claims and regional managers
Purpose of the role
1. The position will be responsible for the identification and opening of new markets, recruitment and growing business from new intermediaries.
2. Soliciting and acquiring business from corporates and large clients including government institutions and SMEs.
3. Key champion in developing new products and conducting competitor analysis.
Key Responsibilities
A: QUANTITATIVE = 60%
1. New Leads and opportunities
·          Acquiring and retaining new business by generating leads
• Identifying new markets and business opportunities to increase sales revenue.
• Acquiring and developing new business accounts and preparing sales proposals for clients
• Targeting key accounts potential for the company.
• Reviewing, evaluating and pricing moderately complex business by applying sound underwriting judgement and adhering to company policy and Industry Regulatory Framework.
• Creating deal pipelines that lead to substantial conversions
2. Quote to cash
·          Achieving average revenue per product
·          Converting issued quotes to revenue
·          Reviewing financial performance of accounts against budget
3. Loss Ratio
·          Managing the quality of business to maintain the agreed level of claims ratios
·          Reviewing, managing and controlling the claims registered and paid to achieve set claims / loss ratios
4. Product Development and Marketing
·          Spearheading product development and enhancement initiative.
·          Conducting market campaigns, activations and product sales drives.
·          Reviewing existing products to maximise on revenue
B: INTERNAL CONTROLS & RISK MANAGEMENT COMPLIANCE = 20%
1. Adherence to Credit & Underwriting Policy
·          Carrying out periodic reviews of the department’s policies and procedures to ensure their relevance to the business strategy and changing organizational needs.
2. Internal Controls and Reporting
·          Preparing annual budget for the sales and business development function and ensure proper budgetary control
·          Update action plans and financial objectives quarterly.
·          Offering input and feedback to long range, strategic and budget planning processes.
·          Preparing periodical management reports
C: QUALITATIVE PERFOMANCE & COMPETENCIES = 20%
1. Brand Promotion & Competitive Analysis
·          Establishing and maintaining a good relationship with brokers, agents and clients. Also maintaining close liaison with other departments in the Company.
·          Fostering and maintaining good corporate image through liaison with all intermediaries and the general public
·          Maintaining high public relations amongst clients
·          Training of intermediaries and staff on our products, selling & closing skills and relationship management.
·          Recruiting new intermediaries.
·          Conducting market intelligence and keep management informed of changing trends.
·          Carrying out market research and competitor surveys.
2. Communication
·          Visiting, developing and maintaining good rapport with customers and handling their queries and reporting on any significant/persistent concerns to management.
·          Clarifying and articulating the diverse requirements of customers to support delivery of professional excellence and expertise.
·          Using customer insight to determine and drive customer service outcomes and quality.
·          Advising the Assistant General Manager and the Management on issues pertaining to the business
·          Closely follow up on all leads within a 24 hour response time line client
·          Excellent customer service and complaints handling
3. Living KOIL Values
·          Integrity
·          Excellence
·          Customer Driven
·          Innovation
·          Team Work
Qualifications and Requirements
·          Bachelor’s degree;
·          Master’s degree is an added advantage
·          ACII or AIIK Professional qualification
·          12 years relevant working experience, Four (4) of which should have been at a managerial level
Competencies and Skills
Competencies
·          Relationship building for influence
·          Result Oriented
·          Accountability
·          Committed and self-driven
·          High standards of integrity and professionalism
·          Self-initiative and innovative
Skills
·          Thorough knowledge of insurance products, regulations, product development and underwriting.
·          Understanding of general insurance distribution chain and route to market
·          Key account management
·          Risk management
·          Effective communication
·          Good negotiation
·          Great presentation
·          Leadership skills
How to Apply:
If you are interested in the position and have the required qualifications, skills and experience, kindly  CLICK HERE  and apply on or before Monday, December 9th 2019.
We are an equal opportunity employer
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