Receptionist Job June 2022

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Administration Jobs In Kenya.
Receptionist , Karen Country Club.
Duties and Responsibilities
  • Receiving and signing in members and guests, providing them with the required information on products and services.
  • Receive and handle bookings and inquiries by email, telephone, or walk-ins within a timely manner and within the Club’s set standards.
  • Maintain a guest register while ensuring that guests registration cards are duly filled.
  • Ensure guests have proper documentation as required to access the Club services.
  • Receive feedback from members and guests using the Club’s facilities, address their requests, enquiries, or concerns.
  • Preparing reports on various matters as reported at the reception such as complaints, suggestions and concerns and communicating them to the responsible Managers.
  • Make and receive all telephone calls and provide callers with necessary information and assistance.
  • Upsell Club merchandise and services to guests and members.
  • Monitor and control of stationaries, supplies and other consumables in the section.
  • Support Library operations as and when required.
  • Function as a center of information for members, guests, and staff.
  • Update the notice boards and the marketing screens.
  • Keep abreast of attractions, current promotions, and Club events to provide information to members and guests on request.
  • Make purchasing and stores requisitions for the department.
  • Ensure the front desk is always clean and tidy.
Academic qualifications and experience
  • Diploma in Front Office operations.
  • Certification in Customer care relations.
  • Proficiency in use of Computer.
  • 2-3 years’ experience of front desk operations in a reputable organization.
Personal attributes
  • Excellent interpersonal and communication skills both written and spoken.
  • Good organizational skills and keen to details.
  • Public relations and problem-solving skills.
How To Apply
Interested applicants should send their updated CVs and application letters to   [email protected]   by 5.00 pm on 30th June 2022 with the email subject being – Receptionist .
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