Relationship Officer Job 2023

The main responsibility of the job holder will be to achieve business growth for the Bank by selling SMEs products within assigned market segments and by promoting and selling other products and services of the Bank to enhance value-added relationship with existing customers. 

Job Description

• Grow the bank’s liabilities, assets and NFI in the SME segment.
• Effectively manage Portfolio at Risk
• Grow quality loan book
• Promote active utilization of the bank’s Credit and Treasury facilities to existing and potential clients.
• Recommend for product development relevant to the SME sector.
• Evaluate credit proposals and oversee the credit applications process on a timely basis with the bank’s set turnaround times.
• Effectively manage and expand the relationships with existing SME clients and bringing in new clients so as to ensure business growth and continuity.
• Actively ensure customer relationship management
• Ensuring compliance with both internal and external regulatory requirements.
• Safeguard and promote the bank’s image with the general public
• Cross-sell and upsell other bank product
• Any other official duty that may be assigned from time to time

Key Competencies, Skills, qualification and Experience

• Diploma in a business related field
• 1-2 years’ experience in business development preferably in a financial institution
• Experience in handling enterprises will be an added advantage
• Business graduate from an accredited University preferably with a major in Marketing, Finance and/or Economics.
• Competency in MS Office
• Interpersonal skills
• Organization and planning skill
• Business networking skills
• Attention to details
• Negotiation skills
• Presentation skills
• Analytical skills
• Integrity
• Confidentiality

How to Apply

Interested candidates are requested to send their cover letter and CV to hr@rafiki.co.ke   quoting the position applied for and location on the e-mail subject on or before  6 ^th  February 2023  at 5:00pm. Applications will be considered on a rolling basis.

Note: “Only shortlisted candidates shall be contacted”