Banking Jobs In Kenya.
Sacco Operations Managers (4 Positions)
Locations: Nairobi, Kisumu, Mombasa, and Thika
Metropal Sacco is a co-operative union established under the Ministry of Co-operatives and Marketing, registered under the Co-operative Society’s Act Cap 490 of the Laws of Kenya. Currently we have an asset base of over 29 Billion and with over 100,000 members across the country. We have branches in Nairobi, Kisumu, Meru, Kiambu, Thika, Meru, Eldoret, Nakuru, Kisumu and Mombasa. Besides providing savings and credit services the SACCO has other business lines like property management, mortgage services and Metropal Insurance which has been operational for over 20 years. We are looking for qualified individuals to fit in the following position across all our branches.
Responsibilities
- Working with all Product Managers to ensure the team is fully updated and trained on any updates in the products / process flows
- Work with Product Managers in the development and testing of new products prior to roll out
- Oversee mapping and product maintenance (end to end)
- Oversee transaction settlement from the various card schemes • Ensure timely payment of all merchants in EKE’s books
- Support automation initiatives that will drive efficiency in all cards, mobile and digital platforms
- Oversee end-to-end testing and configuration of all merchant and pay bill set ups
- Oversee and monitor all the cards, mobile and digital channels – set up, uptime, transaction tracking
- Oversee ATM, POS and QR code deployment; monitor uptime and usage
- Supervise and co-ordinate the activities of card issuance (bouquet of cards issued by the affiliate)
- Supervise and co-ordinate the activities of all the affiliate digital and mobile products
- Oversee revenue assurance on all cards, mobile and digital products. Where possible, automate revenue collection and drive transaction efficiency
- Cash level management – branches, ATMs and mobile money float (at branch and Head Office); and oversight over the cash repatriation process
- Oversee and monitor prepaid card float at branches and head office
- Staff development – To effectively develop staff in the unit and ensure that there is adequate cover for all roles in the department
Qualifications
- A Master’s Degree in banking or its equivalent from a recognized institution.
- A Bachelor degree in banking or its equivalent from a recognized institution.
- Minimum of 3 years banking experience
- At least 2 years exposure in either (or all) of the following Operations Units – Card Products & Operations, Retail Operations, Branch Operations, Digital Channels Operations
- Excellent oral and written communication skills
- Must be analytical and have proven problem-solving skills
- In depth knowledge of all the Bank’s products, procedure and policies
- In depth knowledge of card cycle – transaction, authorization, settlement
- In depth knowledge of all mobile banking products (end to end)
- In depth knowledge of monitoring and management of cash levels (physical and virtual)
- Project Management qualification would be an added advantage
- Proficiency with Microsoft Office
How to Apply
If you believe you are a team player and would be a valuable resource to this ever growing brand, kindly send your CV and Professional Certificates to careers@metropal.co.ke by February 24 th 2023 . Only shortlisted candidates will be contacted.
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