Sales Support Job In Nairobi (80-100K)

Our client specializes in supplying Raw Materials and Machinery to meet the needs of manufacturing companies. They are seeking for a sales support associate, with an understanding of the export and import industry, who will be responsible for developing a sustainable and profitable trading business, importing into East & Sub Saharan African region

 Title: Sales Support- Import and Export

Location: Nairobi

Salary: 80k-100k


  • Day to day liaison with customers / London office documentary, trading and shipping team.
  • To ensure execution of contract as per terms and conditions of the contract
  • Customer follow ups for returning signed contracts / payments and any other requirements.
  • Provide monthly progress reports detailing business development prospects, current enquiries and all other relevant data to assist London office to conduct risk analysis assessments where necessary.
  • Resolve client queries in a timely and appropriate fashion
  • Develop and maintain customer relationships and engender goodwill, for business growth and continuity.
  • To achieve the mutually agreed sales targets together with Kenya office manager.
  • From time to time, conduct appraisals on other possible markets such as West Africa, where a potential product rollout is envisaged to similarly strong and financially stable customers.
  • Take an active role in dispute resolution and mitigation of any claims which may from time-to-time arise.


  • BSc degree in any relevant fields, or working towards one
  • Must have a minimum of 3 years’ prior experience in Trading/Import Export industry preferred
  • Knowledge of import shipping procedure / documentation essential
  • Experience in Sales Support / After Sales follow up with customers
  • Keen to learn and take responsibility as and when required.
  • Should be fluent in Swahili and English.
  • Proficient in using MS Excel, Word, power point.

How To Apply

Please only send your CV quoting the job title in the email subject ( Sales Support– Import& Export ) to  before  4 th April 2019

Kindly indicate current/last salary on your CV.

N.B: We do not charge any fee for receiving your CV or for interviewing. Only applicants meeting the strict criteria outlined above will be contacted.

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