Banking Jobs In Kenya.
Senior Relationship Officer-Chama and Sacco Banking Job at Rafiki Microfinance Bank.
Senior Relationship Officer-Chama and Sacco Banking Job Code: BD/005/23 Location: Nairobi and Ruiru
The main responsibility of the job holder will be to ensure growth in clientele, loan book, deposits, non-funded income and active relationship management of Chamas and Saccos.
Job Description
- Recruitment of new Chama’s and individual customers.
- Deposit mobilization both from Chamas, Sacco’s, different entities and individuals.
- Appraise loan proposals for Chamas and Saccos customers and submit for review, approval and disbursement
- Customer portfolio management
- Maintaining quality loan book
- Attending to Chama and Sacco meetings to cascade bank products and services
- Cross-selling of other bank products and services
- Liaison with the communities including barazas to bring Rafiki bank brand awareness
- Respond to queries related to Chama and Sacco business and timely resolving of customer issues
- Offering good customer service to all clients.
- Any other official duties that may be assigned from time to time
Key Competencies, Skills, qualification and Experience
- 3-4 years’ experience in business development in a financial institution
- Experience in handling Chamas will be an added advantage
- Business graduate from an accredited University preferably with a major in Marketing, Finance and/or Economics.
- Competency in MS Office
- Interpersonal skills
- Organization and planning skill
- Business networking skills
- Attention to details
- Negotiation skills
- Presentation skills
- Analytical skills
- Integrity
- Confidentiality
How to Apply
Interested candidates are requested to send their cover letter and CV to hr@rafiki.co.ke quoting the position applied for and location on the e-mail subject on or before 6 th February 2023 at 5:00pm. Applications will be considered on a rolling basis.
Note: “Only shortlisted candidates shall be contacted”
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