Field Telesales Agent Job, Sales & Marketing Kenyan Jobs July,
Responsibilities
-
Ability to meet end to end product sales targets set by SunCulture that will be coupled by achieving a high conversion rate.
-
Contact potential or existing customers, businesses, or groups to inform them about SunCulture products using scripts.
-
Explain technical product features and answer customer questions about SunCulture products.
-
Lead generate and create a robust pipeline of customer accounts of potential clientele for SunCulture
-
Be versatile in making extensive outbound calls that meet the organizations KPIs
-
Adjust sales scripts to better target the needs and interests of specific individuals.
-
Help the department to develop content for sales presentations or other materials.
-
Respond to correspondence from customers on both mail and phone and follow up initial sales contacts.
-
Have the ability to go above and beyond to cover over talk time daily hour delivery set by SunCulture.
-
Conduct client or market surveys to obtain information about potential customers to be able to measure customer experience and NPS.
Qualifications
-
Proven experience as a telesales representative or other sales role
-
Proven track record of successfully meeting sales quota preferably over the phone
-
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
-
Ability to learn about products and services and describe/explain them to prospects
-
Hands-on, detail-oriented, and with strong execution skills
-
Excellent Communication Skills with the ability to resolve issues and address complaints
-
Passion for irrigation and in-depth knowledge of the industry and current trends adaptable for SunCulture
-
Independent thinker with proactive decision-making capabilities
-
Comfortable with ambiguity and experience working in a dynamic environment
-
Have the ability to handle pressure, keep cool-temper, and handle rejection gracefully.
-
Be organized and be an expert in time management and meet deadlines.
-
A diploma or degree in Sales or any other related field is an added advantage
How to Apply
