Director, External Relations, Strategy, Knowledge and Innovation Division, ERSKI at United Nations Human Settlements Programme

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  • Company: United Nations Human Settlements Programme
  • Location: Kenya
  • State: Nairobi
  • Job type: Full-Time
  • Job category: Administrative/Secretarial Jobs in Kenya

The United Nations Human Settlements Programme, UN-Habitat, is the UN agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities with the goal of providing adequate shelter for all. The Urban Economy Branch of UN-Habitat has the mandate to promote local capabilities of local governments to develop financial instruments to keep pace with the demands of rapid urbanization. The Urban Economy Branch has the mandate to promote plans and provide support for more efficient, socially inclusive, better integrated and connected cities that foster sustainable urban development.

Job Details

The post is located in UNHABITAT, External Relations, Strategy, Knowledge and Innovation Division (ERSKI). The incumbent will report to the Deputy Executive Director of UNHabitat. Within delegated authority, the incumbent will be responsible for the following:

  • Directs and manages the Office – conceptualizing, formulating and implementing the substantive work programme of the External Relations Division, demonstrating results based management, determining priorities, mobilizing resources and allocating resources for the completion and timely delivery of outputs.
  • Provides leadership, exercises oversight and maintains coherence in the implementation of the work programme linked to:
  • (i) the Secretariat to the Governing Bodies and World Urban Forum; (ii) Advocacy, Outreach and Communication (iii) Partnership, in coordination with the work carried out by other divisions, agencies and bodies of the United Nations system.
  • Undertakes and oversees the programmatic/administrative tasks necessary for the functioning of the Office, including preparations of budgets, reporting on budget/programme performance, evaluation of staff performance, staff recruitment, and preparation of inputs for resultsbased budgeting.
  • Ensures that the outputs produced by the respective sections comprising External Relations Office maintain highquality standards; that reports are clear, objective and based on comprehensive data.
  • Provides direction, management and support of the work of UNHabitat in information service.
  • Formulates strategies for information awareness building and delivery of information to UNHabitat staff and Habitat Agenda partners.
  • Ensures close consultations and regular reporting to the Office of the Executive Director.
  • Provides advisory support, direction and input to the implementation of the Strategic Plan.
  • Secretariat to the Governing Bodies/World Urban Forum:
  • Provides leadership to the development of an innovative change management programme. Specifically, provide policy guidance on the development of UNHabitat’s strategic plan and longterm programme of cooperation with other/UN organizations and agencies.
  • Defines broad strategies to promote and support policy advocacy activities and initiate and coordinate high level policy dialogues with governments; local authorities and other partners. Enhances UNhabitat’s relationship with governments and the Permanent Missions, establishing protocols and ensuring the appropriate platforms for interagency and intergovernmental cooperation/exchange towards the achievement of set goals and the identification of new initiatives.
  • Provides overall direction for the effective function of the Committee of Permanent Representatives and its working bodies.
  • Professionalism: Expert knowledge and demonstrated ability in analyzing, interpreting, formulating and communicating complex policy and strategic issues on a broad range of development areas. Demonstrated ability to facilitate interagency coordination. Knowledge of the workings of the United Nations system. Demonstrated professional competence in the management of human and budgetary resources. Ability to apply UN rules, regulations and procedures in work stations. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges. Remains calm in stressful situations.
  • Client Orientation: Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.
  • Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having twoway communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.
  • Leadership: Serves as a role model that other people want to follow. Empowers others to translate vision into results. Is proactive in developing strategies to accomplish objectives. Establishes and maintains relationships with a broad range of people to understand needs and gain support. Anticipates and resolves conflicts by pursuing mutually agreeable solutions. Drives for change and improvement; does not accept the status quo. Shows the courage to take unpopular stands. Provides leadership and takes responsibilities for incorporating gender and commitment to the goal of gender balance in staffing.
  • Vision: Identifies strategic issues, opportunities and risks. Generates and communicates broad and compelling organizational direction, inspiring others to pursue the same direction. Clearly communicates links between the organization’s strategy and the work unit’s goals.


  • Advanced university degree (Master’s degree or equivalent) in communications, political affairs, social sciences or related areas.
  • A firstlevel university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
Work Experience
  • Over 15 years of progressively responsible experience in policy and operational work on development issues is required.
  • Experience in the work and functioning of the UN intergovernmental bodies and the provision of substantive support to international bodies, conferences and intergovernmental negotiations and donor relations is required.
  • Work experience in interagency coordination is required.
  • Work experience in conducting outreach and advocacy is desirable
  • Work experience in the implementation of fundraising strategies is desirable


English and French are the working language of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of a second official UN language is desirable.


Evaluation of qualified candidates may include an assessment exercise which may be followed by competencybased interview.

Special Notice

This position is open for recruitment for an initial period of one year and may be subject to extension.

Staff members are subject to the authority of the SecretaryGeneral and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

An impeccable record for integrity and professional ethical standards is essential.

Appointment to this position is subject to mandatory adherence to the United Nations Financial Disclosure programme.

Internal Applicants – when completing the PHP, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you.

Individual contractors and consultants who have worked within the UN Secretariat in the last six months, irrespective of the administering entity, are ineligible to apply for professional and higher temporary or fixedterm positions and their applications will not be considered.

All applicants are strongly encouraged to apply online as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. Online applications will be acknowledged where an email address has been provided.

If you do not receive an email acknowledgement within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application, if necessary. If the problem persists please seek technical assistance through the Inspira “Need Help?” link.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a nonsmoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the SecretaryGeneral and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the SecretaryGeneral.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyperlink on the upper right side of the inspira accountholder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Method of Application

Submit your CV and Application on Company Website : Click Here Closing Date : 1st January, 2021
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