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- Company: Summit Recruitment and Search
- Location: Kenya
- State: Nairobi
- Job type: Full-Time
- Job category: - - Administrative/Secretarial Jobs in KenyaHotel / Hospitality / Restaurant Jobs in KenyaSummit Recruitment and Search Jobs in Kenya
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Job Description
Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. We have a leading proven track record in our field in South Africa, Uganda, Ethiopia, Tanzania, Rwanda, Nigeria, Zambia, Ghana and many other African countries. We are able to advise on market trends, training requirements, prevailing salaries and offer a complete HR Solution where necessary.
Key Responsibilities:
- Organize the dispatch of mail and courier packages.
- Performing all check-in and check-out tasks.
- Managing online and phone reservations.
- Organize the dispatch of mail and courier packages.
- Informing customers about payment methods and verifying their credit card data.
- Maintain the appearance of the lobby / reception area.
- Receive and attend to visitors whilst they await appointment.
- Answer telephone calls, take messages and receive / welcome visitors.
- Receive documents and other deliveries for the office, ensuring that these are distributed to respective addresses.
- Handle incoming and outgoing mail including courier services; prepare mail labels for outgoing mail.
Qualifications
- Relevant bachelor’s degree or diploma in front office (hospitality).
- Must have 3 years’ experience in a 4 or 5-star hotel.
- Willing to relocate and live within hotel premises (Accommodation provided).
- Eloquent English speaker and presentable.
- Excellent communication skills, pleasant personality, and courteousness on the phone.
- Knowledge of hotel systems.
- Cohesive interpersonal skills, with ability to work under pressure and deal with people of varied orientations.
- Ability to understand and follow complex oral and written instructions and establish and maintain good working relationships with officials, other employees and the public.
