Receptionist Job. AWF

Receptionist Jobs, Administration Jobs, AWF Jobs

Position Summary

In recognition of the vital role of the reception office of AWF headquarters, the Receptionist serves as the main contact for all external parties calling at the reception area of AWF enhancing the organizational image and provides general administrative services to the office in support to AWF staff.


  • Front office operations – ensure all visitors are well received and attended to as well as ensuring the front office is kept clean and tidy.
  • Switchboard operations – receive, make and direct calls as required as well ensure the switchboard is always operational and report any faults as required.
  • Procurement – purchasing office stationery, and maintaining accurate and up-to-date records of the same.
  • Logistical support – work with the logistics officer to ensure staff receive the necessary support in planning field/business trips.
  • Facilitate courier services for out-going mail/parcels and ensure efficient tracking.
  • Work with the Logistics Officer on tracking and final clearance of incoming parcels/mail.
  • Ensure timely payment of bills -Telephone, stationery, taxi and courier.
  • Work with the Office Assistant to co-ordinate the use of meeting rooms and organize provision of catering services as requested.
  • Deal with vendors for office services, including stationery, telephone, courier, taxi
  • Maintain staff absence log and communicate the staff absence to other staff


  • Diploma in business administration or secretarial studies
  • Certificate in customer service/front office operations is an added advantage
  • At least 2 years’ experience in a similar position (preferably in an international ngo set-up or busy working environment)
  • Basic financial/ accounting experience would be an added advantage
  • Excellent interpersonal and communications skills
  • Excellent customer service skills
  • Ability to multi-task and work in a fast-paced office setting
  • Strong grasp of Ms office suite
  • Excellent organizational skills and strong attention to details
  • Must demonstrate professional demeanor
  • Excellent phone etiquette
  • Team oriented, flexible and adaptable, with positive attitude and strong work ethic
  • Excellent interpersonal and communications skills
  • Excellent customer service skills

How To Apply 

Interested candidates are invited to apply through . Please send a cover letter, your detailed CV as a single PDF document indicating daytime telephone numbers, address and names of three referees with the Job Title in the subject line. Only shortlisted candidates shall be contacted.

CLOSING DATE: July 16, 2019

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