Receptionist Job in Nairobi, Kenya


Share and send to your friends !

Clique Limited, A leading supplier of crockery, linen, cutlery, kitchen accessories and toiletries in the hospitality industry is seeking to recruit a highly ambitious candidate to fill in the following position at their Nairobi office:

RECEPTIONIST

Reporting to the Customer Care Executive, the Receptionist will be responsible for managing the front office, the show room and responding to inquiries to ensure effective client services.

Principal Accountabilities

  • Screening and routing telephone calls in the switchboard,
  • Receiving and escalating enquiries to the right staff
  • Conducting follow up of client queries
  • Maintaining a record of incoming and outgoing calls
  • Directing email enquiries as per the requirements
  • Ushering in visitors/ clients, getting to know the purpose of their visit, conducting product orientation
  • Receiving clients visiting the organization and directing them to the relevant staff
  • Occasionally answering basic questions regarding the business as well as providing the customers with a brief explanation of company products
  • Welcoming clients to the showroom and calling a customer care person to attend to them
  • Ensuring notification is sent out to clients who visited the showroom
  • Generating reports on client visits to the show

Key Qualifications and Experience

  • Diploma in Business Administration or related field
  • Minimum of one (1) year experience is in customer service.
  • Ability to organize, multiple tasks and prioritize appropriately
  • Ability to handle confidential information in a discreet and professional manner
  • Knowledge in switchboard operation
  • Excellent written and oral communication skill

How To Apply

Interested candidates are requested to forward their updated CVs to  [email protected]  stating the subject heading “ RECEPTIONIST”  by  Friday, 30TH July 2021  clearly indicating their current and expected remuneration  (MUST) , daytime telephone contacts and addresses of three referees. Only shortlisted candidates will be contacted.

EXECUTIVE ASSISTANT Qualifications Degree in Secretarial Studies or a Diploma in Secretarial studies. Five years working experience, two of which should be a Personal assistant level. The ability to always…
KFCB/HR 12/2021 Terms of Service: Permanent & Pensionable Grade: KFCB 9 Job Purpose:  Responsible for ensuring that the office functions efficiently and smoothly by providing clerical, secretarial and administrative support…
FINANCE OFFICER III FIVE (5) POSITIONS- VACANCY NO. 03/2021/04, Basic Salary Scale: Ksh.31,270 – Ksh.41,260 p.m. (Job Group ‘J’), Allowances as per the SRC circulars attached to the position, Terms…