- Company: HFC Limited
- Location: Kenya
- State: Nairobi
- Job type:
- Job category: IT/Telecom Jobs in Kenya
Job Description
Overall Job Purpose
The Database Administrator will be responsible for supporting the business by maintaining an optimized service delivery, increase customer satisfaction (internal & external) and increase efficiency on the way staff use banking systems data.
Principle Accountabilities
- Providing user support: availing accurate and reliable data, performing approved backend postings to the system
- Coordinate Users’ and Service Providers’ issues-resolution through reporting, tracking
- Optimize database systems and provide healthy database platforms
- Ensure replication is running for configured systems
- Deploying applications, enhancements together with vendors to the business
- Offering technical support by troubleshooting reported challenges in the end of day processes
- Ensuring data integrity within the banking systems
- Regular performance review of banking systems. Reporting on system performance by providing all relevant system reports against set banking system targets for management decisions
- Ensuring that comprehensive User Acceptance Tests (UATs) are done with all new deployments.
Requirements
Minimum Qualifications, Knowledge and Experience
- A University degree in Information Technology or related field
- Atleast 3 years’ experience in supporting a busy ICT environment with thorough knowledge of banking operations, system procedures and programming.
- Proven experience in installing, setup, support and troubleshooting modern database systems i.e Oracle and MS-SQL in a high availability environment.
- Experience in Storage and Backup management, working in UNIX and windows environment.
- Experience in Sybase (or SAP Hanna) will be an added advantage.
- Experience in design and analysis of business workflows,System administration,Networking skills and Information Security skills.
Key Competencies and Skills
- Results oriented
- Excellent interpersonal and communication skills
- Spread sheets knowledge,
- Analytical skills
- Problem solving skills
- Must be self-driven and a team player.
- Must have Integity