HIAS Kenya Protection Case Worker Job

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Protection Case Worker Job, Current Ngo Jobs Kenya,

START DATE: 16th May 2022

END DATE: 14th September 2022 with a possibility of renewal

Job Summary

HIAS Kenya is seeking to recruit a Case Worker who will be expected to contribute towards promoting and protecting the rights of persons with specific needs among the refugee community. The Case Worker will also serve as a resource and focal point for HIAS Kenya and implementing partners on technical matters related to Community-based Protection and service provision for urban refugees.


  • Promote and protect the rights of the most vulnerable refugees.
  • Assist in the development and implementation of the HIAS Kenya program strategy
  • Research and development of training curricula and conduct presentations on a need to basis in line with the program goals and objectives
  • Follow up on protection cases and provide refugees counseling and feedback on the status and processing of individual cases;
  • Assist in preparation of project related reports.
  • Assist in organization and facilitation of Community-Based activities including empowerment
  • Assist in protection mainstreaming by providing insight in protection interventions for vulnerable refugees.
  • Participation in protection co-ordination meetings
  • Facilitate establishment of community-based protection mechanism and support for the vulnerable persons with specific needs
  • Assist in sensitizing the refugee community on COVID-19 risk mitigation and preventive measures.
  • Ensure ongoing case management and documentation of protection violations
  • Produce accurate, detailed and timely reports highlighting objectives, achievements and impact on project activities.
  • Ensure weekly, monthly and quarterly reports are analyzed, compiled and submitted to the Legal Protection Manager for sharing.
  • Update protection cases in the Case Management System (CMS)
  • Performing other duties as and when required



  • Bachelor’s degree in Social Work, Gender Studies, Community Development Studies and/or other related fields of study

Experience and Skills

  • Minimum of 1-2 years’ previous job experience related to refugee protection.
  • Demonstrated experience working directly with refugees who are PSNs
  • MUST have a demonstrated understanding of key principles of community engagement
  • Good knowledge of human rights doctrine
  • Training and capacity building experience, particularly using participatory techniques for training related to refugee protection.
  • Computer literacy is a must, with strong knowledge of Access, Excel and Word
  • Ability to work in a team, maintain confidentiality and respect for diversity, uphold integrity, respect and accountability
  • Self-starter with an ability to work with minimal supervision in a culturally diverse team
  • Excellent Analytical, Communication and Report writing skills
  • Strong interpersonal skills and demonstrated ability to establish effective working relations with local staff, beneficiaries and other stakeholders
  • Ability to maintain one’s composure while under pressure
  • Knowledge of Accountability to affected Population
  • Knowledge in PSEA

How to Apply


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