Intern – PQO (Calling section) at Watu Credit Limited


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  • Company: Watu Credit Limited
  • Location: Kenya
  • State: Mombasa
  • Job type: Full-Time
  • Job category: Training/Internship

Job Description

Watu Credit Limited is a dynamic and fast-growing non-bank finance company. Watu Credit Limited harnesses technology to offer unsecured lending, primarily via mobile services. We aim to become the leading African provider of a broad set of inclusive financial products, delivered through technology in a fast, efficient and professional manner.

Our business is growing rapidly, and with more than 100,000 customers in Kenya, we are looking for enthusiastic  Interns – Calling Section  in Mombasa, Kenya. We are looking for  doers  who are ready to roll up their sleeves and with their  hard work  and  dedication  create the  impact  needed in our communities.

Do you want to become a part of our  ambitious  and  creative  team of smart individuals and make a difference and you have what it takes? Then read on and apply for this exciting opportunity!

In this position, you will be expected to learn the ins-and-outs of our daily routines and procedures in the different departments. You will focus on learning how our organization runs.

KEY RESPONSIBILITIES:
  1. Monitoring and payment control of assigned portfolio of clients using Company software.
  2. Ensuring clients’ adherence to payment schedules through pro-active follow up calls and reminders.
  3. In case of clients overdue, identifying and implementing the most efficient debt recovery methods and techniques.
  4. Following up on phone calls with overdue clients to ensure debtor’s accounts are up to date.
  5. Maintaining records about clients’ financial status, reporting daily to the management.
  6. Developing and strengthening clients relationships, regularly updating clients on Company policies and new products, providing tailor-made financial solutions through the range of products offered by the Company.
  7. Providing training and sharing knowledge with Interns/Trainees employed by the Company.
  8. Any other duty as may be assigned by the management.
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:
  • Diploma or Degree in Accounting, Finance, Business Administration or related studies
  • Proficient computer skills, including Microsoft Office Suite (Word and Excel).
  • Strong desire to learn along with professional drive.
  • Strong analytic and problem-solving skills.
  • Ability to adapt quickly and work independently.
  • Self-directed and able to work without supervision.
  • Fluent in English and Swahili.
  • Integrity, enthusiasm and passion for continuous learning and development
  • Strong interpersonal skills and ability to work harmoniously in an organization with diverse business operations.
  • High attention to detail and internal control.
WHAT WE OFFER:
  • Be a part of an international, dynamic and driven team that has set their aspirations high and work hard to achieve those
  • A six-month contract with KES10,000 monthly gross pay
  • An opportunity for career growth and development.
  • An opportunity to join our team on permanent employment after the internship based on performance and vacancy availability.
  • A modern, dynamic working environment.
  • Support from our professional international team

Do you see yourself being part of the WATU team? Then please apply with your CV and a cover letter, we are looking forward to working with you!

Method of Application

Submit your CV and Application on Company Website : Click Here Closing Date : 3 September. 2021
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