Quality Assurance Specialist Job, Latest Quality Assurance Jobs In Kenya 2023,
Job Purpose:
The Quality Assurance (QA) specialist will oversee the activity of the quality assurance with Internal Audit department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the Britam’s products and/or development processes.
Key responsibilities:
- Develops, implements, and manages processes to ensure that systems and products meet required specifications for quality, function, and reliability prior to delivery.
- Collaborate in the design and implementation of efficient and effective quality assurance systems across the Britam group.
- Ensure that QA/QC processes are in place, maintained throughout the IT systems implementation and software development life cycles and reviewed/revisited periodically to ensure all standard operating procedures reflect the most up-to-date, internationally accepted practices, ensure compliance with evolving innovations, and ensure responsiveness to new technologies as they become available.
- Identifies and sets appropriate quality standards and parameters for systems, products and business rules.
- Communicates quality standards and parameters to Project Team, Internal Audit team, product development team, IT and other appropriate staff.
- Coordinates IT systems and product testing processes.
- Participates in IT systems and product testing.
- Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.
- Perform quality assurance role for any strategy IT systems replacement, major upgrade or acquisitions.
- Reviews client, customer, and user feedback to confirm quality.
- Maintains compliance with the relevant local and international applicable laws, regulations, guidelines, and policies.
- Develop and maintain systems and products quality assurance policies, procedures, and QA success criterion.
- Undertake systems quality assurance reviews and recommend corrective actions.
- Conduct user training of Quality Assurance i.e. policies, standards and best practices.
- Performs other duties as assigned.
Other responsibilities:
- Hires and trains quality assurance staff, if and when required.
- Oversees the daily workflow and schedules of the department.
- Conducts performance evaluations that are timely and constructive.
- Training of other department users on quality assurance standards.
- Training of both the Audit Team and the Risk and Compliance on quality assurance.
Knowledge, experience and qualifications required:
- Bachelor’s degree in Business, Computer Science, Operations, Quality Management, or field related to the products being developed required.
- Three to five years of experience in related field required with supervisory experience a plus.
- Certification of Control will be a huge plus (ISO 9000 etc.)
- Sound understanding of methodologies of quality assurance and related standards.
- Proficiency of databases, financial systems and Use of automated software testing and quality control tools.
- Ability to train and mentor other staff members.
- Excellent communication skills.
- Great attention to details.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Strong supervisory and leadership skills.
- Proficient with Microsoft Office Suite or related software.
How to Apply
Unposting Date: 20-02-2023
