Sales & Marketing Jobs In Kenya.
Rafiki Microfinance Bank is looking for dynamic, passionate, results-driven, customer-centric and sales-oriented candidates to join our team. The successful candidates will be responsible for and contribute to the acquisition and growth of sustainable Bank Business.
Key Duties and Responsibilities
- Generating new business through visiting potential customers to prospect for business.
- Actively take part in sales activities organized by the Bank to acquire the business.
- Offer excellent customer experience while interacting with customers on different channels.
- Gather feedback from customers on Bank products and services to inform improvement decisions.
- Daily reporting on business acquisition/sales activities
- Continuously seek to deepen knowledge of the Bank’s offering and the Industry trends.
- Achieving sales targets within the set period i.e. in both volume and value
- Handling customer issues and complaints on allocated products
- Obtain all customer information and documents required to open an account and ensure KYC compliance
- Preparing regular sales activity and performance reports as required.
Knowledge and Experience required for this Role
- Excellent communication skills both oral and written
- Should have a Diploma or degree in a business-related course
- 6 months to 1 year experience in a sales role, preferably in a financial institution
- Should be passionate about pursuing a sales and marketing career
- Confident, Courageous and self-driven
- Strong interpersonal and negotiation skills
- Honesty/ High levels of integrity
- Commercial awareness
- Ability to be an agent of change and innovation with a strong desire to excel
- Ability to deliver set business targets and services with minimum supervision.
- Flexible and willing to travel on short notice
Employment Terms
One-year contract with a retainer and a variable performance-based pay.
How to Apply
Interested candidates are requested to send their cover letter and CV to hr@rafiki.co.ke quoting the position applied for and location on the e-mail subject on or before 6 th February 2023 at 5:00pm. Applications will be considered on a rolling basis.
Note: “Only shortlisted candidates shall be contacted”
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